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single layer toilet tissue
Containers & Packaging
Paper & Cardboard
Paper Products (1137)
KIMBERLY-CLARK CORP.    
Scott label, Kimberly Clark
 
 
Wegmans Corporate Office
New York
The product is manufactured with formaldehyde and when she uses the product it causes a burning sensation in the vagina & buttocks area.

She has contacted several manufactures of the products and received no response. She still currently uses the product because she cannot find a brand that is not manufactured with formaldehyde.

She indicated that toilet tissue manufactures, 2 to 3 years ago, changed the formula for tissue adding in formaldehyde. Formaldehyde is a toxic agent and could injure a child or adult.
1/1/2008
Home/Apartment/Condominium 
Injury→Injury, Seen by Medical Professional
Unspecified
Female
81 years
Yes
No
No
Mfr will not take phone calls. First call I told them about the burning. Second call I told them I contracted cancer of the anus.You do not need symptoms to contract cancer. I am getting the burning.I am the "canary in the coalmine" Formeldehyde is toxic
Yes
Yes
Comment from KIMBERLY-CLARK CORP. 3/2/2012
The safety of our products is our number one priority and we have rigorous quality control practices in place when manufacturing SCOTT® bath tissue.

Any concerns regarding the safety of Kimberly-Clark products are taken very seriously and investigated by an interdisciplinary team including safety and quality representatives. When possible, and at the consent of the consumer involved, product samples are requested for review to determine if there are any steps that we can take to prevent a recurrence. Where product information is provided that allows the specific machine to be identified, quality systems information for the lot are reviewed. When detailed product information is unavailable, investigations are focused on the expected equipment and processes where the reported products were made.
When this report was shared with us, we reviewed the information in addition to the consumer’s other recent reports. A thorough safety review has been conducted on the product and its constituents, and the product is safe for its intended use. In addition, we can confirm that formaldehyde is not used as an ingredient in Scott Bath Tissue.
Kimberly-Clark is committed to delivering safe, high quality products, and we appreciate the opportunity to address any concerns.
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Associated Reports are a group of Reports submitted to CPSC about the same incident. For example, a person can submit updated information about an incident, resulting in two Reports. Or a witness or another family member can submit information about an incident already reported. When a search is done the primary Report will be listed in the search result along with a link to all of the other Associated Reports.
Associated Report
  • REPORT
  • |
  • 3/7/2012
  • |
  • 20120104-1AD18-1222971
Incident Description: Consumer stated that the toilet paper she has been using has caused her to receive burns to her front side and backside area, she feels that all brands of these toilet paper contains toxic chemical [REDACTED]. She stated that her body area burns all the time ... (More)
Product: Paper Products (1137)
Product Description: single layer Toilet Paper
Injury Info: Injury, Seen by Medical Professional
Manufacturer / Importer / Private Labeler: KIMBERLY-CLARK CORP.
Business Comments:
(2/24/2012) Thank you for bringing this report about SCOTT® bathroom tissue to our attention. We are sorry for any distress this consumer experienced. Because the safety of our product is our number one priority, we have rigorous quality control practices in place when ... (More)

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