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2-cushion Sofa, Serial Nr. S389999310, made by Ashley Furniture Industries Inc. Hwy 346 West, Bldg #229, Ecru, MS 38841 USA. Made of Polyester Foam Pad, Register Nr. CA 29719 (MS)

Furniture, Furnishings & Decorations
Furniture
Sofas, Couches, Davenports, Divans or Studio Couches (679)
Ashley Furniture Industries, Inc.    
Ashley Furniture
Reg Nr CA 29719 (MS)
S389999310
 
 
Ashley Furniture Industries, Inc.
Florida
9/5/2010
[REDACTED]

Incident 2. On September 5, 2010 from the same source as shown in Incident 1 above, I purchased a Sofa and a Love seat. Identification as follows: Ashley 5410038 SofaiTrina/Pewter and Ashley Loveseat! Trina/Pewter. Soon after the delivery I once again noticed the same strange unidentifiable odor emitting from the sofa and love seat.

I contacted the Ashley Furniture floor managers on at least three different occasions. The names I remember were [REDACTED] or [REDACTED] (on or about May 10, 2010), ([REDACTED] and [REDACTED] on or about September 6, 2010 and [REDACTED] (on or about January 25, 2011) and finally sometime between May and July 2011. Negative replies from all of them.
9/5/2010
Home/Apartment/Condominium 
Injury→Injury, No First Aid or Medical Attention Received
Self
Male
73 years
Yes
N/A
N/A
Yes
N/A
Comment from Ashley Furniture Industries, Inc. 1/26/2012
The fabric and other materials used to manufacture this sofa have been third party tested and verified as meeting or exceeding the safety requirements established for those materials. We have worked with this customer to address his individual concerns, and appreciate his feedback. Ashley Furniture Industries, Inc. always appreciates the opportunity to speak to our customers directly, as we were able to do in this case, and encourage all of our customers to use our website, www.AshleyFurniture.com, or our Customer Care hotline (1-800-477-2222 extension 5013) to address service issues.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.