View Report

(Printable PDF)
No Images to display
All-electric, smoothtop oven/range unit.
Kitchen
Appliances
Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
ELECTROLUX/WHITE CONSOLIDATED    
Frigidaire Professional Series
PLEF398CCD
VF41925980
 
 
Albert Lee Appliances
Unspecified
6/15/2007 This date is an estimate
One of the stovetop elemetns on my smoothtop electric oven/range activated by itself and will not turn off. The burner visually appears to be on the highest setting (the element under the glass is bright red) but the dial is set to off. The digital display shows "HE" which normally indicates a burner is off but remains hot. If the burner were on, it would display a number to correspond to the setting. The dial is also at a different distance from the surface of the range.

Other functions (timer, oven, other burners) appear to work normally. The only way turn off the unit is to shut down the circuit breaker.

Product #: PLEF398CCD

This unit was previously repaired under a recall order for this specific problem. The technician appeared to tape the control units for the burners to the back of the panel with a metallic tape. It would seem that this taping job failed.
10/24/2011
Home/Apartment/Condominium 
Incident, No Injury
Self
Male
41 years

Incident, No Injury
My Child
Female
5 years
Yes
No
Yes
Modification = Previous recall service 1+ years ago. The recall description matches this behavior. I never encountered the problem before on this unit.
No
Yes

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.