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Kenmore smooth top range
Kitchen
Appliances
Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
Sears Holdings Management Corporation    
Kenmore
790.96021405
VF64041358
 
 
Kenmore Smooth Top Range, model: 790.96021405 & S/N: VF64041358, burner will stay on high and not turn off creating a safety hazard. This has happened numerous times and the last time I had to switch off the power. There is a recall for this issue on an earlier serial number but Kenmore won’t include this unit although clearly the same issue.
9/27/2011
Home/Apartment/Condominium 
Incident, No Injury
Self
Male
47 years
Yes
No
No
Yes
N/A
Comment from Sears Holdings Management Corporation 10/5/2011
Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.