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Sears craftsman 550 briggs and stratton mower
Yard & Garden
Lawn Mowers, Leaf Blowers and Lawn Vacuums
Rotary Power Lawn Mowers (1448)
Sears Holdings Management Corporation    
Craftsman
550 Silver
 
 
sears
Unspecified
10/1/2010 This date is an estimate
The gas tank fell off of my lawnmower while the mower was running spilling gas onto a hot running mower. Upon reporting this issue to Sears the seller of the mower they indicated that the incident is a result of a bent crank shaft. I pointed out that the flywheel key never sheared and that I was unaware of striking anything. They indicated that the product is still under warranty but doesn't cover gas tank falling off or fire danger. I reported this issue to Briggs and Stratton who said the flywheel key is not designed to prevent damage to the crankshaft and is an alignment mechanism only. This is contrary to the description on replacement flywheel keys that are for sale at the Briggs and Stratton dealership. I.E. Flywheel key failed to finction. Crankshaft damaged, gas tank falls off and causes extreme fire hazard.

Briggs and Stratton do not feel that there is any safety problem here.
7/1/2011
Home/Apartment/Condominium 
Incident, No Injury
Self
Male
34 years
Yes
No
No
explained in description
Yes
N/A
Comment from Sears Holdings Management Corporation 9/28/2011
Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.