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insinkerator instant hot water tank/dispenser
Home Maintenance and Structures
Plumbing & Bath
Faucet Water Heaters (236)
InSinkErator    
insinkerator
SST-FLTR
06088770912
4/4/2006  
04/06 
FAMILIAN NORTHWEST
Washington
10/4/2006
we went to use the dishwasher and it wouldn't turn on. we had smelled an unusual odor that smelled like garlic. when we opened the cabinet it was filled with water and the smell was unbearable. the dishwasher had shorted out because of the water leak and when we removed the tank it smelled like burnt plastic. how scary.
4/26/2011
Home/Apartment/Condominium 
Incident, No Injury
Unspecified
Unspecified
Unspecified
Yes
No
No
No
Yes
Comment from InSinkErator 5/23/2011
CPSC Report ID 20110429-FC2F9-2147479634

The purpose of this response is to reply to the April 29, 2011 online submittal of the above-referenced consumer complaint.
Subject unit was produced in August of 2006 not April of that year. The InSinkErator Division of Emerson Electric Co. (“lSE") has not had an opportunity to examine the unit that is the subject of this report nor seen any documentation of the installation. Submitter has not contacted ISE to date. ISE sent a letter addressed to the submitter at the address provided in the report on May 11, 2011 providing phone/address of a direct contact person here at ISE. If the unit is made available for examination, ISE would be happy to examine it and provide the results of the examination. as indicated by the submitter.
There is no danger of electrical shock presented by the circumstances of this incident. Correct installation of this hot water dispenser requires the use of a grounded electrical connection, which will protect against electrical shock in situations such as this. Further, this ISE hot water dispenser is constructed in compliance with UL Standard ANSI/UL 499 covering Electrical Heating Appliances.
Information provided thus far is insufficient to explain or even theorize concerning “smelled like garlic” inside cabinet and upon removal “the tank it smelled like burnt plastic”.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.