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  • Showing 1 - 10 of 16 results.

    • REPORT
    • |
    • 4/27/2017
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    • 20170221-ABA8E-1635470
    Incident Description: The consumer used the front left burner for a few minutes and when she turned the control knob to the "Off" position the element failed to shut off. She tried turning it on and off multiple times but the element remained red and very hot. The consumer's ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: electric range
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (4/13/2017) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling (800) 479-6351.
    • REPORT
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    • 2/10/2016
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    • 20160113-1A627-2147424739
    Incident Description: My wife was heating up a pot roast on the electric range when the element went to high while the knob was on low, the burner then would not shut off forcing me to pull the range out to unplug it. I went on line to see if there was a problem that I could fix. ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: Kenmore electric range, white, smooth top
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (1/22/2016) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 9/14/2015
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    • 20150610-9B217-1489974
    Incident Description: 06/09/2015 - The consumer was using the front and left burner on HIGH for approximately twenty minutes. When the consumer finished, she turned off her unit and left the kitchen. Approximately thirty minutes later, the consumer went in the kitchen again and ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: Glasstop Range
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (8/28/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 8/13/2015
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    • 20150506-3F9AF-1483662
    Incident Description: (04/2015) The consumer stated that she had the oven in the self-cleaning mode. About three minutes after closing the oven door, there was smoke and the smell of burning plastic coming from the top of the oven. The oven door was locked. The consumer let the ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: smooth top range
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (7/30/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 7/31/2015
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    • 20150709-2226C-2147430428
    Incident Description: I turned my oven on last night to pre heat, I went in about 10 minutes later. I saw what I thought was the oven light on, I opened it to place dinner in the oven and saw that the light was not on, the coil in the oven was glowing like a hot ember and sparks ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: Glass top stove/oven. White, 4 burners
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (7/17/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 5/8/2015
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    • 20150416-1E688-2147433662
    Incident Description: left front burner remained hot with indicator for that burner lit. the element on light was off. I had to cycle the switch back and forth to get burner to cool off.
    Product: Ranges or Ovens, Not Specified (281)
    Product Description: ceramic cook top stove and oven
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (4/24/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 1/8/2014
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    • 20131122-7688E-1370998
    Incident Description: The consumer stated that the left front burner of his electric smooth top range turned on by itself and caught the washcloth on fire. The consumer stated that he woke up at 2am and when he went to the kitchen he noticed that the left front burner was red hot ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: smoothtop electric range 4 burners and oven
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (12/23/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 7/22/2013
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    • 20130627-22F2C-2147454763
    Incident Description: WE have recently experienced a kitchen fire (May 2013), with appliance and smoke damage that has cost our insurance company over $17,000. It has also cost me the $500 deductible part of the policy which I would like to recover. We believe the fire was the ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: Sears Kenmore smooth top range
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (7/8/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 7/15/2013
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    • 20130610-EBAB4-1333196
    Incident Description: The consumer stated that she had an electric range and the left front burner continues to turn on by itself. The consumer stated that she verified that the knob was on the “off” position and she noticed that the burner was hot and the red light was on ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: electric range with four burners
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (6/28/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 2/1/2012
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    • 20111129-1A59A-1217350
    Incident Description: While using the front left burner on the medium high setting for approximately five minutes he went to power the unit in the off position and the burner would not power off so the circuit breaker was powered off . Also while using the oven to bake brownies ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: Smooth top electric range
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (1/19/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.