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    • REPORT
    • |
    • 11/8/2019
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    • 20191006-94B23-2147377293
    Incident Description: Laptop caught fire due to battery malfunction/overheat. HP ProBook
    Product: Computers (Equipment and Electronic Games) (557)
    Product Description: HP ProBook Laptop
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: HP Inc.
    Business Comments:
    (10/25/2019) HP would like to attempt to contact the customer in order to understand the customer’s experience more fully. However there was no information provided to contact the customer. The incident as described by the customer will be entered into our system for our ... (More)
    • REPORT
    • |
    • 9/9/2019
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    • 20190816-1C9C6-2147379241
    Incident Description: A Microsoft Surface Pro 4, purchased in July/16, recently started to overheat when charging. The over heating was so server that the user obtained injury. As a result of the over heating, the device's battery swelled to the point where it pushed the screen ... (More)
    Product: Computers (Equipment and Electronic Games) (557)
    Product Description: Surface Pro 4 Serial number: 023156461253 Purchase date 7/2016
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Microsoft Corporation
    • REPORT
    • |
    • 8/7/2019
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    • 20190629-C1DCD-2147380210
    Incident Description: My MacBook Pro computer heats up a lot even after 5 minutes of using it. The location of the most heat is the bottom near the battery. I can't even use the laptop without putting a towel or something else under it.
    Product: Computers (Equipment and Electronic Games) (557)
    Product Description: MacBook Pro laptop (13-inch).
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Apple Inc.
    • REPORT
    • |
    • 6/20/2019
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    • 20190517-EC503-2147380910
    Incident Description: On Wednesday, May 15, a Dell XPS 15 9560 laptop caused a fire in a University building. The fire inspector determined that the fire started with the laptop, near the battery. This model was covered by Dells extended warranty battery program, but the owner did ... (More)
    Product: Computers (Equipment and Electronic Games) (557)
    Product Description: Dell XPS 15 9560 laptop, service tag 3X2F3M2, purchased January 24, 2018.
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Dell Inc.
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