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    • REPORT
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    • 7/6/2011
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    • 20110613-1ED76-2147478264
    Incident Description: I purchased an Eco-heater, model 110400, on April 8, 2011, at an Ace Hardware, in downtown Berkeley, CA. Upon opening the packaging, I noticed a strong odor, similar to a new plastic product smell. I installed the heater and used it for about 3 weeks, All of ... (More)
    Business Comments:
    (7/6/2011) The Customer complained of an odor and a replacement unit was promptly provided. The Customer reports that the replacement unit works well. The ECO-heater Model 110400 has been tested against the European Union’s Restriction of Hazardous Substances Directive, ... (More)
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