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    • REPORT
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    • 8/25/2015
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    • 20150608-5B7E7-2147431264
    Incident Description: This has happened several times. Any time the stroller meets a small crack while walking, the front wheels catch on it and stop abruptly. The stroller tips forward violently and the person pushing it falls forward also. The initial impact is very violent to ... (More)
    Business Comments:
    (8/25/2015) Stokke LLC takes product safety issues very seriously and thoroughly investigates any report made to us or the CPSC. In this instance, we have been in contact with the author of the claim and made arrangement for return of the stroller. The Stokke® Scoot ... (More)
    • REPORT
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    • 9/19/2012
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    • 20120828-62D7A-2147464319
    Incident Description: We kept noticing pinch bruise on our baby's underarms, and couldnt figure out the source of the bruise, we finally figured it out today when our sons arm (skin) got pinched between the folding part of the stroller.
    Business Comments:
    (9/19/2012) Thank you for bringing this to our attention. We have contacted you directly regarding your situation and understand you are pleased with the resolution. We would like to assure consumers that all of Dorel Juvenile Group products meet or exceed all mandatory ... (More)
    • REPORT
    • |
    • 6/29/2012
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    • 20120607-2DD3F-2147466836
    Incident Description: The strollers' wheels lock up and will not turn. The wheel then gets stuck, the stroller lurches forward and baby falls forward with the stroller's momentum. The wheels are defective and then will not "snap" back into place.
    Business Comments:
    (6/15/2012) Our customer service supervisor has e-mailed the consumer. We will bring the Vela to our facility in Ft. Wayne, IN and either repair it or replace it.
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