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    • REPORT
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    • 11/26/2018
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    • 20181008-823B0-2147385133
    Incident Description: Hi, I am the owner of a new Heatolator Cab50 wood pellet stove. When this issue occurred, I had only burned two bags of pellets in the stove since it was installed. To summarize the issue. I walked into my house to find the smoke alarm going off and the house ... (More)
    Business Comments:
    (11/21/2018) Customer satisfaction and safety are very important to Hearth & Home Technologies (HHT), HHT is proud of its long heritage of performance and safety. HHT’s Heatilator products are complex appliances, meaning that questions and concerns are not readily ... (More)
    • REPORT
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    • 4/15/2015
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    • 20150317-975E9-2147434504
    Incident Description: I own a Kenmore Stainless Steel gas barbeque model #148.23683310. I purchased it two years ago. Last night while cooking for my family the floor of the fire box collapsed. The smoldering hot metal showered onto the propane tank and hoses below. This could ... (More)
    Business Comments:
    (4/1/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
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