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    • REPORT
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    • 9/15/2017
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    • 20170822-BA117-2147397956
    Incident Description: The dehumidifier was running in the basement, when the property owner smell smoke. She saw that the dehumidifier was on fire and then proceeded to extinguished the fire. The fire was isolated to the unit and didn't spread to nearby combustibles. Sioux City ... (More)
    Business Comments:
    (9/1/2017) Gree Electric Appliances, Inc. of Zhuhai (“Gree”) takes all reports of dehumidifier incidents very seriously and encourages all consumers to comply with the terms of the recall notice available at ... (More)
    • REPORT
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    • 7/5/2016
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    • 20160602-C31E8-2147418098
    Incident Description: We own a Soleus Air Dehumidifier Model #SG-DEH-45-1A. It overheated and started smoking. The plastic was melting and we experienced extremely strong fume as well as burning smells. I am not sure if it was on fire but there was a thick haze in the room.
    Business Comments:
    (6/21/2016) Gree Electric Appliances, Inc. of Zhuhai (“Gree”) takes all reports of dehumidifier incidents very seriously and encourages all consumers to comply with the terms of the recall notice available at ... (More)
    • REPORT
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    • 6/15/2016
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    • 20160523-537D5-2147419361
    Incident Description: Smelled a burning or hot smell in my house. Went down in my basement and found my dehumidifier scorching hot. The compressor part of the unit was running continuously but the fan part of the unit was not running causing it to get extremely hot. I tried to ... (More)
    Business Comments:
    (6/2/2016) Gree Electric Appliances, Inc. of Zhuhai (“Gree”) takes all reports of dehumidifier incidents very seriously and encourages all consumers to comply with the terms of the recall notice available at ... (More)
    • REPORT
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    • 9/23/2014
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    • 20140829-3F7ED-2147441410
    Incident Description: I have a Heat & Glo gas fireplace place that is controlled by a remote. Several times the fireplace has been found running while the controls were set to off. The manufacturer did have me reset the code on the controls and were helpful the first time I ... (More)
    Business Comments:
    (9/17/2014) Customer satisfaction and safety are very important to Hearth & Home Technologies (HHT), HHT is proud of its long heritage of performance and safety. This is why HHT stands behind all of its products with the best warranty in the industry. HHT’s Heat & Glo ... (More)
    (10/2/2014) Customer satisfaction and safety are very important to Hearth & Home Technologies (HHT), and HHT is proud of its long heritage of performance and safety. We are sorry that this issue was not quickly addressed to the customer's satisfaction. HHT’s Heat & Glo ... (More)
    • REPORT
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    • 6/27/2014
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    • 20140605-A28B6-2147443953
    Incident Description: We purchased at Menards in Cedar Rapids, IA a SoleusAir by Gree Dehumidifier on April 14, 2011, Model SG-DEH-30m-1A, Serial No. 65100000926, MD000021511000. A few days ago, I noticed no water running out of the hose. Checked the case and it was extremely hot. ... (More)
    Business Comments:
    (6/16/2014) Gree Electric Appliances, Inc. of Zhuhai (“Gree”) takes all reports of dehumidifier incidents very seriously and encourages all consumers to comply with the terms of the recall notice available at ... (More)
    • REPORT
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    • 2/25/2014
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    • 20140130-9C34C-2147447677
    Incident Description: I received a Pelonis Oil Filled Radiator Heater as a gift from a friend. She purchased it and had it mailed directly to my residence. Model: HO-0250H and I cannot find the serial number on the device. Ordered on 12/02/2013 Walmart $38.84 It was done on a ... (More)
    • REPORT
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    • 11/19/2013
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    • 20131026-BC507-2147450513
    Incident Description: We purchased a Soleus dehumidifier approximately 1 to 2 years ago. The dehumidifier started smelling like it was getting hot then it had a electrical arc and started smoking. My husband got the unit to the putside door when it bursted into flames. He got it ... (More)
    Business Comments:
    (7/17/2014) The customer stated that they are aware that the unit was on recall. I am assuming that they have registered for the recall and followed the recall center instructions to obtain their refund.
    (11/15/2013) Gree Electric Appliances, Inc. of Zhuhai (“Gree”) takes all reports of dehumidifier incidents very seriously and encourages all consumers to comply with the terms of the recall notice available at ... (More)
    • REPORT
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    • 3/26/2012
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    • 20120304-9816E-2147469596
    Incident Description: Our dryer a General Electric Profile Model #DPSB6203EC2CC Serial# HG714101A had a malfunction of the relay on the control board which burned the console and control board. The repairman said that if we had not unplugged the dryer it would have caught fire and ... (More)
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