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    • REPORT
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    • 5/1/2015
    • |
    • 20150402-7FDEB-1477339
    Incident Description: This caller purchased his bicycle helmet in October 2013 and had no problems with it until March 27th, 2015. He was riding his bicycle, heard a clicking sound and then realized that his chin strap had come undone. He thought at first that he had not fastened ... (More)
    Business Comments:
    (5/13/2015) The Company has contacted the consumer via phone and email and started the process necessary to receive the defective helmet and send a new helmet to the customer. The defective helmet will be undergoing extensive testing. The defect that occurred has never ... (More)
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