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    • REPORT
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    • 7/5/2019
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    • 20190524-0C4B9-2147380778
    Incident Description: My 6-year old Thermador wall oven starting to make popping sounds and shooting flames out the vent. Repair guys removed from wall and removed back panel to find burn marks from an electrical fire near the relay. Wires were burnt and black soot covered the ... (More)
    • REPORT
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    • 5/13/2019
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    • 20190417-17B5A-2147381508
    Incident Description: Product is a Heat-N-Glo gas fireplace Model: EVEREST SN: C02162186 The set-up includes a "Smart-Start II Remote" starter and a wall switch Unit was purchased in 2009 and converted from natural gas to propane by the installer, Hearth and Home. The fireplace ... (More)
    Business Comments:
    (5/24/2019) Customer satisfaction and safety are very important to Hearth & Home Technologies (HHT), HHT is proud of its long heritage of performance and safety. HHT’s Heat & Glo products are complex appliances, meaning that questions and concerns are not readily ... (More)
    • REPORT
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    • 11/9/2018
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    • 20181016-8E70C-2147384968
    Incident Description: Whirlpool model WMH53520CS Serial # TR55179656 door glass shattered while not in use 10/16/2018 Exploding glass shards 10 feet out. Fortunately nobody was in front of the over oven wall mounted microwave at time glass shattered or they would have been blinded ... (More)
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