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    • REPORT
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    • 6/14/2019
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    • 20190409-C6E7B-2147381771
    Incident Description: Keurig K-elite is about 5 months old. Set to turn on automatically at 6am so water is hot for morning coffee. Automatically turned on this morning and began pumping hot water without any buttons being pushed or any warning, continued until it emptied ... (More)
    Business Comments:
    (6/6/2019) The customer contacted Keurig Customer Care Center and we were able to resolve the issue such that the customer’s brewer works fine now. It turned out the customer was using distilled water to brew, which is contrary to the User Instructions which ... (More)
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