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    • REPORT
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    • 6/21/2019
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    • 20190506-BF3D3-2147381166
    Incident Description: I found some sort of staple/sharp copper wire type thing sticking out of my son's pillow today. He could have lost his eye if he had turned his head on the pillow. I had washed the pillow yesterday and put it back on his bed and I did not notice a wire coming ... (More)
    Product: Dolls, Plush Toys, and Action Figures (1394)
    Product Description: 16x13x4.5 puppy shaped pillow that used to light up; light blue/yellow/light green
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Ontel Products Corporation
    Business Comments:
    (6/10/2019) Ontel Products Corporation ("Ontel") appreciates the consumer taking time to report this matter to the CPSC and will contact her to investigate the matter further. Ontel continues to urge all consumers to diligently follow care and use instructions.
    • REPORT
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    • 7/9/2018
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    • 20180401-64BE6-2147388871
    Incident Description: Toy: Magic Tracks 22 Ft. Speedway. Toy comes with 2, blue, travel pouches. The pouches have strings that can choke a child.
    Product: Toy Vehicles (Excluding Riding Toys) (5021)
    Product Description: Magic Tracks 22 Ft Speedway with 2 cars and 2 travel pouches
    Injury Info: Injury, First Aid Received by Non-Medical Professional
    Manufacturer / Importer / Private Labeler: Ontel Products Corporation
    Business Comments:
    (6/22/2018) Ontel Products Corporation appreciates the consumer reporting and notifying us of this incident. We intend to reach out to the consumer per the contact information provided and investigate the matter in full.
    • REPORT
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    • 7/6/2018
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    • 20180610-B93D9-2147387446
    Incident Description: The Magic Tracks car got stuck in my son’s hair. The wheels don’t stop and ended up scalping my son’s hair.
    Product: Toy Vehicles (Excluding Riding Toys) (5021)
    Product Description: Car with a track
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Ontel Products Corporation
    Business Comments:
    (6/15/2018) Ontel appreciates the consumer's response with regard to this matter and will contact her using the information below to obtain an understanding of the situation. Please note, as per the consumer's information, the child in question is two years old. As the ... (More)
    • REPORT
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    • 4/3/2017
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    • 20170117-C516F-1624168
    Incident Description: (01/1/2017) The consumer stated that the car that goes on the racetrack track has a motorized wheel with an on/off button. His daughter's hair got too close to the wheel and her hair got tangled in the wheel. They had to cut a portion of the child's hair out ... (More)
    Product: Toy Vehicles (Excluding Riding Toys) (5021)
    Product Description: plastic racetrack with a motorized car
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Ontel Products Corporation
    Business Comments:
    (3/13/2017) Ontel is in the process of reaching out to the consumer and will handle the matter accordingly.
    • REPORT
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    • 3/7/2017
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    • 20170127-95E7D-2147407611
    Incident Description: On four separate occasions, the cars have become entangled inmy kids' hair in the last month since receiving them for Christmas.
    Product: Toy Vehicles (Excluding Riding Toys) (5021)
    Product Description: Glowing bendable racetrack with battery operated cars https://www.magictracks.com/?mid=8584556
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Ontel Products Corporation
    Business Comments:
    (2/15/2017) On 02/15/17, a customer service representative from Ontel Products Corporation ("Ontel") spoke with customer and offered her a full refund on the product, upon her return of the product to Ontel. Ontel offered to provide customer with prepaid postage for such ... (More)
    • REPORT
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    • 11/10/2016
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    • 20161019-D88C1-2147411869
    Incident Description: Hello, We ordered several sets of magic tracks (https://www.magictracks.com/?mid=7885006). Our kids (8 and 6) loved them -- until a car, held up by my daughter, ate up -- and ripped out a chunk of her hair. She was calm because she's 8 but she was scared as ... (More)
    Product: Toy Vehicles (Excluding Riding Toys) (5021)
    Product Description: Magic Tracks battery operated car with track https://www.magictracks.com/?mid=7885006
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Ontel Products Corporation
    Business Comments:
    (11/9/2016) Ontel Products Corporation has received and reviewed this report. Our Magic Tracks(TM) product meets or exceeds all applicable safety regulations for the respective product type in the U.S.A. We have reached out to the customer per the contact information ... (More)
    • REPORT
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    • 6/1/2016
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    • 20160105-22BCA-2147425037
    Incident Description: My children were given "Glow Pet" pillows from Pillow Pets (CJ Products) for christmas from a family member. "Glow Pets" is a pet shaped pillow pillow that light up using a battery pack inclosed within a zipper pocket on the pillow. After less than two weeks, ... (More)
    Product: Dolls, Plush Toys, and Action Figures (1394)
    Product Description: "Glow Pets" a pet shaped light up pillow from Pillow Pets
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Ontel Products Corporation
    Business Comments:
    (5/11/2016) Ontel Products have received and reviewed this report. Our Glow Pets product meets or exceeds all applicable safety regulations for the respective product type in the USA. We have reached out to the customer per the contact information supplied in this report ... (More)
    • REPORT
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    • 4/4/2016
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    • 20160306-FAEAF-2147421127
    Incident Description: Dream Lites has a big sharp plastic piece that cut two of my child's fingers. It's square and is attached to the top of the stuffed animal and holds the lights.
    Product: Dolls, Plush Toys, and Action Figures (1394)
    Product Description: Stuffed animal with light
    Injury Info: Injury, First Aid Received by Non-Medical Professional
    Manufacturer / Importer / Private Labeler: Ontel Products Corporation
    Business Comments:
    (3/14/2016) Ontel Products have received and reviewed this report. Our Dream Lites product meets or exceeds all applicable safety regulations for the respective product type in the USA. We have reached out to the customer per the contact information supplied in this ... (More)
    • REPORT
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    • 5/14/2015
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    • 20150323-A268A-2147434311
    Incident Description: My daughter woke up screaming one morning and when I got to her she had the strap of a Pillow Pet wrapped around her neck. It had velcroed to the back/side of her clothing and when she turned over the strap wrapped around her neck. The potential danger of ... (More)
    Product: Dolls, Plush Toys, and Action Figures (1394)
    Product Description: Purple Barney Folding Plush Pillow Pet
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Ontel Products Corporation
    • REPORT
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    • 4/20/2015
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    • 20150329-6D243-2147434128
    Incident Description: Needle found in Pillow Pet My 6 year old daughter sleeps with her Panda Pillow Pet almost every night. One night as I was putting her to bed, I was resting on her pillow pet. I brushed my hand across the pillow and felt something sharp. My first thought was ... (More)
    Product: Dolls, Plush Toys, and Action Figures (1394)
    Product Description: Panda Pillow Pet, Black and White, standard size (43x46x13cm)
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Ontel Products Corporation

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.