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  • Showing 1 - 10 of 17 results.

    • REPORT
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    • 7/18/2019
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    • 20190610-04D2B-2147380493
    Incident Description: Ashley Power Lift Chair Model 9760212 The switches on the hand control wand can fail (Have had two fail on our chair) and when they fail, the chair can suddenly lift or lower (even if the button is not pressed) to the maximum or minimum height, or the back ... (More)
    Product: Recliner Chair (670)
    Product Description: Power reclining Chair
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Ashley Furniture Industries, Inc.
    • REPORT
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    • 3/19/2019
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    • 20190119-86502-2147383199
    Incident Description: Purchased power recliner from Ashley Furniture HomeStore on 12/15/2018 Chair was delivered on 12/21/2018 Contacted Ashley Furniture numerous times starting on 1-5-2019 since the chair continually tips forward. Chair has potential to cause great bodily harm ... (More)
    Product: Recliner Chair (670)
    Product Description: power recliner with adjustable headrest and lumbar support model number 5650413
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Ashley Furniture Industries, Inc.
    Business Comments:
    (3/6/2019) Ashley Furniture Industries, Inc. was able to speak with the customer after reviewing this report, and was happy to learn that the issue had already been resolved with her local retailer. Ashley is committed to providing a safe, quality product to our ... (More)
    • REPORT
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    • 10/10/2018
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    • 20180828-613D0-1788138
    Incident Description: Consumer reported that the bedroom set she purchased is off-gassing toxic chemicals which is causing health problems such as eye irritation, respiratory problems, throat burning, fainting etc. She stated that after opening the furniture the odor was extremely ... (More)
    Product: Furniture, Not Specified (4014)
    Product Description: Bedroom set
    Injury Info: Injury, Seen by Medical Professional
    Manufacturer / Importer / Private Labeler: Ashley Furniture Industries, Inc.
    Business Comments:
    (10/2/2018) Ashley Furniture Industries, Inc. reached out to this customer and provided assistance with respect to the product, as well as provided her information about Ashley’s commitment to providing safe products. Ashley always welcomes the opinions and feedback of ... (More)
    • REPORT
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    • 5/21/2018
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    • 20180424-B42C1-2147388396
    Incident Description: While I was eating dinner at the coffee table with it in the fully raised position, there was a loud pop and the table top dropped suddenly a few inches with my plate landing in my lap, wine glass fell onto couch and table top was resting on my left arm. ... (More)
    Product: Tables (Excl. Baby Changing Tables, Billiard or Pool Tables (4057)
    Product Description: Lift top cocktail table, Model T864-9. Dark brown solid wood construction. Approx. 3ft long by 2ft wide and 2ft high. Table top lifts up via two hinges and ... (More)
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Ashley Furniture Industries, Inc.
    • REPORT
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    • 5/17/2018
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    • 20180425-D1231-2147388371
    Incident Description: 04/14/18 my Townser King Panel Bed from Ashley's furniture fell and caused me to hit my head against the headboard. On 04/14/18 I was placing a fitted sheet on the head of my bed. My body and weight was stretched across the head of the bed tucking in the ... (More)
    Product: Beds or Bedframes, Other or Not Specified (4076)
    Product Description: Townser King Panel Bed with Storage Item # APK-B636-KPS
    Injury Info: Injury, Emergency Department Treatment Received
    Manufacturer / Importer / Private Labeler: Ashley Furniture Industries, Inc.
    • REPORT
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    • 4/10/2018
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    • 20180108-B0061-2147393902
    Incident Description: On 11/11/17 I purchased a recliner from Ashley Home store I picked it up at the warehouse on 11/15/17 I put it in my living room and whenever I sat in it I noticed a strong odor coming from it after about a week I noticed every time I sat in it I started ... (More)
    Product: Recliner Chair (670)
    Product Description: Signature design by Ashley recliner
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Ashley Furniture Industries, Inc.
    • REPORT
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    • 11/7/2017
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    • 20170802-69047-2147398489
    Incident Description: Ashley Furniture Home Store is mixing and matching mattresses and bases, in my case a power base to make sales. They are violating Federal Regulation 16 CFR 1633, and possibly others I am not familiar with. I am sure I am not the only person they have sold ... (More)
    Product: Beds or Bedframes, Other or Not Specified (4076)
    Product Description: Ashely Furniture Addison Beach Limited Firm King (Item # M92141), adjustable head (Item # M9X442) and foot (Item # M9X442A) power base.
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Ashley Furniture Industries, Inc.
    • REPORT
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    • 9/29/2016
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    • 20160907-6AA69-2147414409
    Incident Description: The dining room table exploded.luckily there was no one home at the time.
    Product: Tables (Excl. Baby Changing Tables, Billiard or Pool Tables (4057)
    Product Description: Ashley furniture dining room table set. The rectangular glass on top exploded there was no chip or crack prior to it exploding, fortunately no one was home at ... (More)
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Ashley Furniture Industries, Inc.
    • REPORT
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    • 9/6/2016
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    • 20160812-9023B-2147415103
    Incident Description: This is a new sectional sofa set (Collinsville model) from Ashley Furniture. A guest was getting up from the left sided arm recliner, and the chair tipped over. When there is any amount of pressure on the arm of the chair, the studs on the chair disengage ... (More)
    Product: Recliner Chair (670)
    Product Description: Collinsville sectional sofa [Recliner Chair]
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Ashley Furniture Industries, Inc.
    • REPORT
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    • 3/25/2016
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    • 20160211-16FA7-1555149
    Incident Description: The consumer indicates that six or seven months after he purchased the unit and the electrical switches had started malfunctioning, they would shock his hands every time he pressed them; this shock radiated to his arms as well. (Please reference Incident ... (More)
    Product: Recliner Chair (670)
    Product Description: Recliner Chair
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Ashley Furniture Industries, Inc.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.