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  • Showing 11 - 17 of 17 results.

    • REPORT
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    • 11/7/2014
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    • 20141015-7F07B-2147440059
    Incident Description: I recently purchased the Ashley Axiom sofa and loveseat from Ashley Furniture. After it was delivered it had a terrible chemical smell. It was making everyone in my family sick. Eyes burning, throat burning, dizziness...migraine headaches. We have been ... (More)
    Product: Sofas, Couches, Davenports, Divans or Studio Couches (679)
    Product Description: Axiom Leather Sofa and Loveseat
    Injury Info: Injury, Level of care not known
    Manufacturer / Importer / Private Labeler: Ashley Furniture Industries, Inc.
    Business Comments:
    (11/24/2014) The leather and other materials used to manufacture this sofa have been third party tested and verified as meeting or exceeding the safety requirements for chemicals of concern established for those materials. Inventory of this sofa has been inspected and we ... (More)
    • REPORT
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    • 6/9/2014
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    • 20140513-354A1-2147444579
    Incident Description: Ashley Furniture Paramount DuraBlend - Brindle Power Recliner The power recliner stopped working, and smell like it was burning. Found out that, all the wiring was not safely mounted inside on the frame etc..so it wouldn't get caught in the gears. Due to ... (More)
    Product: Recliner Chair (670)
    Product Description: Ashley Furniture Paramount DuraBlend - Brindle Power Recliner. Dark Brown Leather, cup holders - theater type recliner. aka Reclining bed by other ... (More)
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Ashley Furniture Industries, Inc.
    Business Comments:
    (6/11/2014) Ashley Furniture Industries, Inc. was able to speak with this customer for the first time regarding their concerns after receiving this report. Ashley Furniture Industries always welcomes the opinions and feedback of all of our customers, and invite them to ... (More)
    • REPORT
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    • 5/28/2014
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    • 20140421-32407-1398441
    Incident Description: The consumer stated that two weeks after starting using the recliner chair the she noticed red spots(rashes) in her left arm and leg, immediately after she felt a burning and itching sensation where the red marks where located. Later that day the consumer ... (More)
    Product: Recliner Chair (670)
    Product Description: Mocha color Fabric Rocker Recliner
    Injury Info: Injury, Seen by Medical Professional
    Manufacturer / Importer / Private Labeler: Ashley Furniture Industries, Inc.
    Business Comments:
    (5/29/2014) In speaking with this consumer, the retail location she purchased the furniture from was able to resolve her concern to her satisfaction. Ashley Furniture Industries always welcomes the opinions and feedback of all of our customers, and invite them to speak ... (More)
    • REPORT
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    • 5/9/2014
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    • 20140319-9B00F-1392360
    Incident Description: Caller is reporting unsafe condition of a black chair that is one of two chairs she purchased August 29th, 2013. She had no problems the first month or so but then black dust particles from the size of dust to the largest being the size of breakfast grits ... (More)
    Product: Recliner Chair (670)
    Product Description: Rocker-Recliner Chairs
    Injury Info: Injury, Seen by Medical Professional
    Manufacturer / Importer / Private Labeler: Ashley Furniture Industries, Inc.
    Business Comments:
    (5/8/2014) Ashley Furniture Industries, Inc. was able to speak with this customer for the first time regarding their concerns after receiving this report, and were able to resolve this customer's unique concerns and issues to her satisfaction. Ashley Furniture ... (More)
    • REPORT
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    • 9/27/2013
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    • 20130906-58E41-2147452313
    Incident Description: This is the original email to the BBB of Wisconsin I purchased a Ashley bedroom set a few years ago. We where moving the furniture to another room the other day, when I took of the mirror from the dresser off. The mirror fell out of its wood backing and ... (More)
    Product: Mirrors or Mirror Glass (4004)
    Product Description: Dresser Mirror Spectra Mirror by Signature Design * SKU B250-36 * Model RNT00092729
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Ashley Furniture Industries, Inc.
    Business Comments:
    (9/27/2013) Ashley Furniture Industries, Inc. (“Ashley”) appreciates the feedback that has been provided by this customer. This product was discontinued in 2010 due to the availability of components used in its construction. The mirror was held in place by a bonding ... (More)
    • REPORT
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    • 1/26/2012
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    • 20111114-30D10-1214307
    Incident Description: [REDACTED] Incident 2. On September 5, 2010 from the same source as shown in Incident 1 above, I purchased a Sofa and a Love seat. Identification as follows: Ashley 5410038 SofaiTrina/Pewter and Ashley Loveseat! Trina/Pewter. Soon after the delivery I once ... (More)
    Product: Sofas, Couches, Davenports, Divans or Studio Couches (679)
    Product Description: 2-cushion Sofa, Serial Nr. S389999310, made by Ashley Furniture Industries Inc. Hwy 346 West, Bldg #229, Ecru, MS 38841 USA. Made of Polyester Foam Pad, ... (More)
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Ashley Furniture Industries, Inc.
    Business Comments:
    (1/26/2012) The fabric and other materials used to manufacture this sofa have been third party tested and verified as meeting or exceeding the safety requirements established for those materials. We have worked with this customer to address his individual concerns, and ... (More)
    • REPORT
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    • 9/20/2011
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    • 20110815-D76A6-2147476255
    Incident Description: I purchased a bedroom set from Ashley Furniture on March of 2011. When we recieved the furniture we noticed that the furniture produced some very strong fumes. After being seen by a physician we do indeed believe that we have been harmed by the fumes from the ... (More)
    Product: Tables (Excl. Baby Changing Tables, Billiard or Pool Tables (4057)
    Product Description: Night stand
    Injury Info: Injury, Seen by Medical Professional
    Manufacturer / Importer / Private Labeler: Ashley Furniture Industries, Inc.
    Business Comments:
    (9/19/2011) Ashley Furniture has testing and quality systems in place to ensure the safety and compliance to all Consumer Product Safety requirements for all of our products, and our investigation indicates that this customer’s experience is very unique. Ashley Furniture ... (More)

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.