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    • REPORT
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    • 2/12/2016
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    • 20160115-4F007-2147424647
    Incident Description: In December 2015, I Purchased a KRUPS Espresso Coffee Maker Model / Type XP100, REF: XP100050 / 1P0-4513. I have owned and operated other brands of steam type Espresso Coffee Makers for over 25 years. In March of 2015, I unpacked the KRUPS and put it into ... (More)
    Business Comments:
    (1/28/2016) Groupe SEB USA, as the parent company of the Krups brand, has received this notification. We value your feedback and will give priority to investigating your concerns. If you have not contacted us already, please call 800-526-5377 or contact us through our ... (More)
    • REPORT
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    • 3/30/2012
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    • 20120308-8079A-2147469460
    Incident Description: This is a second identical incident with this product. The first, 09/08/2011, I accepted as just an unusual accident. However, on 02/23/2012, the exact same separation of the handle from the carafe occurred. The handle separates from the carafe during ... (More)
    Business Comments:
    (3/16/2012) Groupe SEB USA, as the parent company of the Krups brand, has received this notification. We value your feedback and will give priority to investigating your concerns. If you have not contacted us already, please call 800-526-5377 or contact us through our ... (More)
    • REPORT
    • |
    • 8/2/2011
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    • 20110614-68BD7-1187245
    Incident Description: This letter and report are to urge you to issue a safety recall for Krups electric coffee maker, model KT 4065 which I believe is a newly designed product. You can see from the receipt, I purchased this coffee-maker five months ago; I began using it ... (More)
    Business Comments:
    (7/28/2011) Krups has received a few complaints, regarding an earlier version of this product carafe, that in the brewing process small amounts of coffee did not go into the carafe but instead went down the outside of the carafe onto the counter. We have no reason to ... (More)
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