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    • REPORT
    • |
    • 10/27/2016
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    • 20160831-899F7-1591666
    Incident Description: Caller is reporting that the high chair tray developed mold, she noticed this after her son started getting ill. She stated that her 11 month old child started developing diarrhea and fever for about 5 weeks ago. She stated that has soon as he stopped using ... (More)
    Business Comments:
    (10/19/2016) OXO, a member of the Helen of Troy family of companies, acknowledges receipt of the submission. The complainant submitted this comment with the explicit request that its contact information not be released to the manufacturer, and it is therefore impossible ... (More)
    • REPORT
    • |
    • 1/14/2013
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    • 20121203-FA71F-2147461355
    Incident Description: We purchased a OXO Tot high chair for our child, within the first couple uses the chair cushions began falling apart. After a few more uses I noticed little crumbs on the feet bars, I thought it was food at first but after cleaning it up realized it's the ... (More)
    Business Comments:
    (4/4/2013) Helen of Troy acknowledges receipt of the submission. Product quality and consumer service are extremely important to the company. We are in the process of investigating the allegations made in the submission. This consumer appears to have been pleased with ... (More)
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