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    • REPORT
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    • 3/1/2019
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    • 20181214-91B9F-2147383753
    Incident Description: My Hamilton Beach Immersion Blender began breaking up and eventually became unusable. Shards of brittle plastic fell off of it, and some likely went into my food. This happened from about August through November of 2018, when I replaced it with another brand ... (More)
    Business Comments:
    (3/15/2019) We have taken this report and expression of dissatisfaction very seriously. We are very sorry this consumer had a negative experience with one of our products, as we try hard to please consumers who have shown their trust by bringing our products into their ... (More)
    • REPORT
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    • 8/31/2018
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    • 20180810-38BBC-2147386258
    Incident Description: I heated water the Hamilton Beach Cordless Electric Kettle MOdel 40882E as I have done previously. When I pouring the heated water, some of the hot water leaked out of the seam between the base of the kettle and the kettle, scalding my arm.
    Business Comments:
    (9/19/2018) We have taken this report and expression of dissatisfaction very seriously. We are very sorry this consumer had a negative experience with one of our products, as we try hard to please consumers who have shown their trust by bringing our products into their ... (More)
    • REPORT
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    • 11/27/2017
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    • 20171025-024DD-2147396489
    Incident Description: I was cooking chicken, rice and vegetables in my crock pot on high heat for 6 hours as recipe indicates. It has about 10 minutes left I was looking over the crock pot to see in when the lid exploded in my face. The center of the lid blew out and sent glass ... (More)
    Business Comments:
    (11/15/2017) We have taken this report and expression of dissatisfaction very seriously. We are very sorry this consumer had a negative experience with one of our products, as we try hard to please consumers who have shown their trust by bringing our products into their ... (More)
    • REPORT
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    • 3/8/2016
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    • 20160215-5914C-2147421710
    Incident Description: I bought my Hamilton-Beach slow-cooker 12/18/2016 at Wal-Mart in Concord, NC at their Concord Commons store. The CPC bar code number: 40094 33963 The box described it as a 275 watt cooker, type SC26 made in China. I used it without incident according to the ... (More)
    Business Comments:
    (2/24/2016) We have taken this report and expression of dissatisfaction very seriously. We are very sorry this consumer had a negative experience with one of our products, as we try hard to please consumers who have shown their trust by bringing our products into their ... (More)
    • REPORT
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    • 1/7/2016
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    • 20151113-7774F-1530328
    Incident Description: (11/10/2015) The consumer stated that she made toast in the toaster oven. When the timer went off, she opened the door and reached in. The underside of her wrist touched the top metal edge of the door. The door was not fully open. The door has a spring in the ... (More)
    Business Comments:
    (1/8/2016) We have taken this report and expression of dissatisfaction very seriously. We are very sorry this consumer had a negative experience with one of our products, as we try hard to please consumers who have shown their trust by bringing our products into their ... (More)
    • REPORT
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    • 1/6/2016
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    • 20151204-6534F-2147426140
    Incident Description: My slow cooker lid shattered while on low setting, cooking chicken. I was holding the lid and swallowed a piece of glass.Hamilton beach refuses to do anything since I threw it out with the food!
    Business Comments:
    (1/8/2016) We have taken this report and expression of dissatisfaction very seriously. We are very sorry this consumer had a negative experience with one of our products, as we try hard to please consumers who have shown their trust by bringing our products into their ... (More)
    • REPORT
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    • 6/2/2015
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    • 20150427-0BB81-1481215
    Incident Description: On 04/19/15 (estimated) the consumer was cleaning the unit and as she was washing the inside where the spout is attached to the coffee pot the consumer received a laceration on her right index finger. The consumer did not seek medical attention. The consumer ... (More)
    Business Comments:
    (5/28/2015) We have taken this report and expression of dissatisfaction very seriously. We are very sorry this customer had a negative experience with one of our products, as we try hard to please consumers who have shown their trust by bringing our products into their ... (More)
    • REPORT
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    • 1/27/2015
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    • 20141231-FE2A0-2147437122
    Incident Description: HAMILTON BEACH Black/Silver Single Clip Slow Cooker - 6 Qt. My first experience with this item resulted in a steam burn to my right hand. I needed to add some items to the stew beef that I had placed in the cooker earlier. I unlatched the handle, waited as ... (More)
    Business Comments:
    (1/16/2015) We have taken this report and expression of dissatisfaction very seriously. We are very sorry this consumer had a negative experience with one of our products, as we try hard to please consumers who have shown their trust by bringing our products into their ... (More)
    • REPORT
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    • 1/27/2015
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    • 20150103-DEDC9-2147437021
    Incident Description: Concerning the Hamilton Beach coffee maker, model 49983. Underneath the [REDACTED] brew basket handle is a plastic hinge piece that, I found out the hard way, is very sharp. It gave me an impressive 2 inch slice to my middle finger on my right hand.
    Business Comments:
    (1/16/2015) We have taken this report and expression of dissatisfaction very seriously. We are very sorry this consumer had a negative experience with one of our products, as we try hard to please consumers who have shown their trust by bringing our products into their ... (More)
    • REPORT
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    • 6/9/2014
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    • 20140514-1DA6D-2147444567
    Incident Description: Hamilton Beach Brands, Inc. 261 Yadkin Road Southern Pines, NC. 28387 Re: Consumer number [REDACTED] Your item is being returned for producing a dangerous amount of steam, and reducing 8 measured ounces of water to 2 ounces at the end of the brewing cycle. I ... (More)
    Business Comments:
    (6/12/2014) We have taken this report and expression of dissatisfaction very seriously. We are very sorry this consumer had a negative experience with one of our products, as we try hard to please consumers who have shown their trust by bringing our products into their ... (More)

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