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    • REPORT
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    • 8/29/2017
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    • 20170606-8DC52-2147399921
    Incident Description: My Hamilton Beach Iron Type 186, Model 19800 Series A1621DX caught on fire while it was plugged in and turned on. On June 3rd, 2017 I went to use my iron like I normally would do. I plugged the iron into the outlet; turned the iron on and poured water into ... (More)
    Business Comments:
    (11/15/2017) We have taken this report and expression of dissatisfaction very seriously. We are very sorry this consumer had a negative experience with one of our products, as we try hard to please consumers who have shown their trust by bringing our products into their ... (More)
    • REPORT
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    • 7/6/2017
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    • 20170613-7FC88-2147399747
    Incident Description: I have an Iron that blew a hole in the side of the plastic, threw out sparks onto the ironing board causing burnt holes. Luckily no serious damage to life. I contacted Hamilton Beach and they told me they were not interested because the item is outside the US ... (More)
    Business Comments:
    (11/15/2017) We have taken this report and expression of dissatisfaction very seriously. We are very sorry this consumer had a negative experience with one of our products, as we try hard to please consumers who have shown their trust by bringing our products into their ... (More)
    • REPORT
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    • 4/27/2016
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    • 20160405-16EF9-2147420412
    Incident Description: We have a Hamilton Beach Model 14210R clothes iron. We have used it for a while. My wife went to use it and got a burned plastic smell. I opened it up to find one of the crimp connectors has overheated and burned through its insulation, and began burning ... (More)
    Business Comments:
    (5/2/2016) We have taken this report and expression of dissatisfaction very seriously. We are very sorry this customer had a negative experience with one of our products, as we try hard to please consumers who have shown their trust by bringing our products into their ... (More)
    • REPORT
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    • 1/7/2016
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    • 20151214-6C63F-2147425850
    Incident Description: I purchased two Hamilton Beach Auto shut off irons one for home and one I would use at work. Model #14210R the one I use at work just shut off one day so I ask maintenance man to look at it the red light was on but no heat he check it out and when he opened ... (More)
    Business Comments:
    (1/8/2016) We have taken this report and expression of dissatisfaction very seriously. We are very sorry this customer had a negative experience with one of our products, as we try hard to please consumers who have shown their trust by bringing our products into their ... (More)
    • REPORT
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    • 9/15/2015
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    • 20150823-BBE6E-2147429076
    Incident Description: yes I brought a Hamilton beach iron less than a year ago.model number-142104-series-A0721DA.AND THE RETRACTABLE CORD HAS A SHORTAGE IN IT. PLEASE HELP.I WOULD LIKE TO TAKE BACK TO KMART FOR A FULL REFUND.
    Business Comments:
    (10/9/2015) We have taken this report and expression of dissatisfaction very seriously. We are very sorry this customer had a negative experience with one of our products, as we try hard to please consumers who have shown their trust by bringing our products into their ... (More)
    • REPORT
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    • 7/24/2014
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    • 20140621-3F285-2147443490
    Incident Description: General Electric Clothes Iron Model 898693 Series A2221DA Made for Walmart internal wiring burned through the back hard plastic cover of the iron (i.e., the base the iron when standing up, the back of the iron when ironing) with two exposed copper wires ... (More)
    Business Comments:
    (8/18/2014) We have taken this report and expression of dissatisfaction very seriously. We are very sorry this consumer had a negative experience with one of our products, as we try hard to please consumers who have shown their trust by bringing our products into their ... (More)
    • REPORT
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    • 5/2/2014
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    • 20140326-6D704-1394116
    Incident Description: Proctor Silex Iron exploded with fireball coming out of ball on bottom where cord meets the iron. Dom unknown. The caller states that this is a very dangerous safety hazard and that her hand could have been seriously burned.* The iron went dead after the ... (More)
    • REPORT
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    • 4/4/2014
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    • 20140312-355D6-2147446462
    Incident Description: My Hamilton Beach iron Model 19801 Series A1621DX caught fire while it was plugged in and turned on. On March 12, 2014, I plugged the iron into an electrical outlet, then turned the control settings on and then place the iron on a table while waiting for it ... (More)
    Business Comments:
    (4/1/2014) We have taken this report and expression of dissatisfaction very seriously. We are very sorry this consumer had a negative experience with one of our products, as we try hard to please consumers who have shown their trust by bringing our products into their ... (More)
    • REPORT
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    • 12/26/2013
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    • 20130514-B22B6-1326825
    Incident Description: (05/10/2013) The consumer stated that she had the iron on the cotton setting for about ten minutes. She stated that she ironed a top. She went to get the pants to iron when she heard something popping. She then smelled something. She looked over at the iron ... (More)
    • REPORT
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    • 6/12/2013
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    • 20130520-0B6A1-2147455929
    Incident Description: I recently purchased a Durathon Iron Model #19801 Series A2421DX I plugged it in the other day and it was on for at least 30 minutes and it almost burnt my house down. It was throwing sparks and over heating and would not shut itself down like it was suppose ... (More)
    Business Comments:
    (7/19/2013) We have taken this report and expression of dissatisfaction very seriously. We are very sorry this consumer had a negative experience with one of our products, as we try hard to please consumers who have shown their trust by bringing our products into their ... (More)

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