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    • REPORT
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    • 6/2/2015
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    • 20150427-0BB81-1481215
    Incident Description: On 04/19/15 (estimated) the consumer was cleaning the unit and as she was washing the inside where the spout is attached to the coffee pot the consumer received a laceration on her right index finger. The consumer did not seek medical attention. The consumer ... (More)
    Business Comments:
    (5/28/2015) We have taken this report and expression of dissatisfaction very seriously. We are very sorry this customer had a negative experience with one of our products, as we try hard to please consumers who have shown their trust by bringing our products into their ... (More)
    • REPORT
    • |
    • 1/16/2015
    • |
    • 20141222-5D5DD-2147437645
    Incident Description: My wife and I purchased a Hamilton Beach Percolator The product has a design default that is apparently failing on a large percent of the products produced and sold that is endangering many consumers. A glass percolator bulb in the design of the lid is ... (More)
    Business Comments:
    (1/15/2015) We have taken this report and expression of dissatisfaction very seriously. We are very sorry this customer had a negative experience with one of our products, as we try hard to please consumers who have shown their trust by bringing our products into their ... (More)
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