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    • REPORT
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    • 2/10/2015
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    • 20150116-2EBE3-2147436416
    Incident Description: I had a Hamilton Beach [slow cooker], the "set and forget" 33967. I had it for five years, and hadn't had any problems, until yesterday. It had been set on high, for four hours, to cook a broth. My husband was home at this time, and with in a 30 minute ... (More)
    Business Comments:
    (2/9/2015) We have taken this report and expression of dissatisfaction very seriously. We are very sorry this consumer had a negative experience with one of our products, as we try hard to please consumers who have shown their trust by bringing our products into their ... (More)
    • REPORT
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    • 4/23/2014
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    • 20140401-B8579-2147445851
    Incident Description: Our Hamilton Beach slow cooker was on low for about 1 hour when a loud pop was heard in the kitchen. The glass lid had completely shattered. This slow cooker is stored out of reach and has only been used about a dozen times. Luckily, it remained intact as one ... (More)
    Business Comments:
    (4/23/2014) We have taken this report and expression of dissatisfaction very seriously. We are very sorry this consumer had a negative experience with one of our products, as we try hard to please consumers who have shown their trust by bringing our products into their ... (More)
    • REPORT
    • |
    • 10/29/2012
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    • 20120911-034A7-1271457
    Incident Description: Caller purchased a 6 quart slow cooker in March, 2012. She had just finished washing it on August 22nd, 2012, still had it in her hand when it just broke, She doesn't remember what did happened, she was only aware that the index finger on right hand on the ... (More)
    Business Comments:
    (12/14/2012) We have taken this report and expression of dissatisfaction very seriously. We are very sorry this consumer had a negative experience with one of our products. We try hard to please consumers who have shown their trust by bringing our products into their ... (More)
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