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    • REPORT
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    • 3/2/2017
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    • 20170125-40CBC-2147407689
    Incident Description: Just got electrocuted using a Sears replacement part as the replacement part connects 120V hot to chassis ground. I ordered a 971665-001 switch directly from the Sears Parts Direct website to replace the switch on my Craftsman 10 inch radial arm saw, Model ... (More)
    Business Comments:
    (2/15/2017) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
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    • 12/2/2015
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    • 20151108-FEA36-2147426912
    Incident Description: I have a Kenmore Model 417.42042100, serial XC20413617 front load washer and it has constant problems with black mold in the front, I leave the door open, clean it regularly, it stinks like mold. We are constantly getting sick, straggling with constant ... (More)
    Business Comments:
    (11/17/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 12/23/2013
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    • 20131115-9EEB5-1369208
    Incident Description: The consumer stated that when the compressor is started to fill up the tank, there is a tube on it that becomes extremely hot. The consumer stated that the tube (outlet tube #24) attaches to the check valve. The consumer stated that by the time the compressor ... (More)
    Business Comments:
    (12/9/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 4/8/2013
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    • 20130129-E1D5D-1300415
    Incident Description: Consumer is writing regarding his Kenmore gas dryer (Model# 110.95866402, serial# MT2702598). Consumer's model dryer appears to have experienced the same problem for which a recall was issued in August 20 12 (and consumer believe there was an earlier recall ... (More)
    Business Comments:
    (3/25/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 6/15/2011
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    • 20110418-3A6FA-1177990
    Incident Description: Consumer wanted to report that she was trying to start her dryer and immediately she got shocked for a slight second. She was unable to remove her finger from the unit so she couldn't remmove right away. She feels that she was able to move her finger because ... (More)
    Business Comments:
    (6/1/2011) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
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