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    • REPORT
    • |
    • 5/4/2018
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    • 20171120-D692C-1714049
    Incident Description: I'd like to call your attention to a product that 1 recently purchased which I believe has a dangerous design feature. In August 2017 I purchased a Kenmore 26132 top loader washing machine. After leveling machine, doing hook up, and following instructions I ... (More)
    Business Comments:
    (4/20/2018) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling (800) 479-6351.
    • REPORT
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    • 10/28/2015
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    • 20150924-C12FF-2147428112
    Incident Description: Own a Kenmore Elite Oasis HE Canyon Capacity QuietPak9 washing machine. Displays error code UL on every wash cycle and violently shakes banging against our [REDACTED] dryer. Knocks down shelves and had to stop using. Religiously cleaned and flushed out lines ... (More)
    Business Comments:
    (10/14/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 10/30/2012
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    • 20121005-0B319-2147463092
    Incident Description: I have a Kenmore Front Load Washer Model #40441900 S/N 009KWEL00652, that is less than 2 years old and was not working properly. The washer kept shutting down and listing an "LE" code. What concerns me is when my husband removed the back panel of the washer ... (More)
    Business Comments:
    (10/16/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 10/18/2012
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    • 20120827-43BE0-1268780
    Incident Description: (08/21/2012) The consumer stated that she was drying clothes on low heat for about 10 minutes. The consumer stated that she smelled smoke. She turned the dryer off. She called an air vent cleaning service. The technician came out immediately. The technician ... (More)
    Business Comments:
    (10/3/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
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