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    • REPORT
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    • 7/24/2012
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    • 20120605-7ADD9-1251186
    Incident Description: The consumer says she went in the kitchen early this morning and saw the front left burner was on. She says it stayed on for twenty minutes while the knob was in the off position. This has already happened several times already. The consumer contacted the ... (More)
    Business Comments:
    (7/10/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 2/24/2012
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    • 20120103-29A85-1222740
    Incident Description: Consumer states that her electric smooth top range is not included in the recall CAP for NR#09-333 (August 27, 2009), but CPSC should pursue an investigation on his model and serial number, because his range poses the exact same problem as the one on ... (More)
    Business Comments:
    (2/9/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 2/16/2012
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    • 20120126-73A02-2147470937
    Incident Description: I have had a Kenmore Electric range # 790.94339700 since 10/03/2007. several times I burnt food while cooking because the left front burner stayed at Hi temp after I had turned it down. I was always able to turn it on and back off to get it to turn off. ... (More)
    Business Comments:
    (2/2/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
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