Search

  • Narrow Your Results By:

    Clear Filter
  • Showing 1 - 10 of 12 results.

    • REPORT
    • |
    • 7/19/2018
    • |
    • 20180626-838F2-2147387161
    Incident Description: Sears Kenmore Vacuum Cleaner Lower Extension Wand, Part #KC99PEEJZV06, Power Ribbon was pinched/crimped during lower wand extension and retraction. Power ribbon bare wire exposed and shorted against aluminum tube. Only luck prevented my wife from receiving an ... (More)
    Business Comments:
    (7/5/2018) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
    • |
    • 12/15/2017
    • |
    • 20171121-FEE9F-2147395203
    Incident Description: My Kenmore Elite Dryer, Model: 796.91582410, burns my clothes every time it is run. I have had certified technicians come and replace the temp sensor and the heating duct. This does not resolve the issue.
    Business Comments:
    (12/1/2017) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling (800) 479-6351.
    • REPORT
    • |
    • 9/29/2016
    • |
    • 20160907-76A8D-2147414407
    Incident Description: With the power switch fully in the "off" position, my Craftsman shop vac turned itself on, began to smoke from the motor and started to flame.
    Business Comments:
    (9/15/2016) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
    • |
    • 10/28/2015
    • |
    • 20150924-C12FF-2147428112
    Incident Description: Own a Kenmore Elite Oasis HE Canyon Capacity QuietPak9 washing machine. Displays error code UL on every wash cycle and violently shakes banging against our [REDACTED] dryer. Knocks down shelves and had to stop using. Religiously cleaned and flushed out lines ... (More)
    Business Comments:
    (10/14/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 6/10/2014
    • |
    • 20140516-1D69C-2147444483
    Incident Description: I own a Kenmore dehumidifier, model # 580.53650200, serial # 301TA0311, 65 pints. It caught fire. This happened awhile ago. I saw the recall information on the TV. I was told my dehumidifier was not on the recall list and to call Sears. I called the number I ... (More)
    Business Comments:
    (5/27/2014) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 6/9/2014
    • |
    • 20140515-F29AF-2147444542
    Incident Description: I was using the Kenmore Progressive Vacuum as usual when, without any warning, flames shot out of the handle where it connects to the wand. I immediately unplugged the vacuum but the damage was done. The connectors (plugs) in the handle and wand were burned ... (More)
    Business Comments:
    (5/23/2014) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 12/23/2013
    • |
    • 20131130-37C3F-2147449468
    Incident Description: 5 years ago, I purchased a Sears Dehumidifier. 1 year ago, I received a notice from Sears indicating it may be subject to recall due to a potential fire hazard. As directed, I went to a website dedicated to the website, entered my product number, and was told ... (More)
    Business Comments:
    (12/9/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 9/11/2012
    • |
    • 20120809-12AB1-2147464931
    Incident Description: Kenmore Dehumidifier 580.5435.1500 got very hot started smelling burning checked the compressor which was too hot to touch. Turned off and removed from service
    Business Comments:
    (8/27/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 8/30/2012
    • |
    • 20120802-F1524-2147465121
    Incident Description: I read about the dehumidier recall today and wanted to say that my dehumidier also gets extremely hot. Too hot to touch. I have the Kenmore 580.54701801 Serial number 903TAEJ15292.
    Business Comments:
    (8/16/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 12/1/2011
    • |
    • 20111105-32B4B-2147473606
    Incident Description: Purchased a Craftsman 10 inch Table Saw Model No. 315.284620. The saw has a plastic pad that is used to change the Blade Angle. The pad cracked when I was moving the blade to a 10 degree cut. With the loss of the pressure pad the saw would not hold an angle ... (More)
    Business Comments:
    (11/16/2011) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.