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    • REPORT
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    • 9/1/2017
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    • 20170802-7992A-2147398472
    Incident Description: i was blowing my yard and the blower sucked up my shirt from the bottom mulch feature and in the process cut my finger there is no guard or safety switch to keep the mulching feature off until need like on all the other leaf blower/vacs i have owned
    Business Comments:
    (8/18/2017) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
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    • 2/23/2017
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    • 20151207-9E913-1536949
    Incident Description: I purchased a Sears Craftsman Lawn Tractor Model No. 917.203900 in about March 2014. About four months after I purchased it I noticed that the transmission began to malfunction. The tractor has a transmission which is called a "Variator SD Pedal ... (More)
    Business Comments:
    (2/8/2017) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
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    • 1/24/2017
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    • 20161123-6DD94-1609762
    Incident Description: Consumer reports that the lawn tractor transmission is failing again. He stated that he noticed while using it in October 2016 that the braking system had begun to not fully engage when in use. Consumer stated that it doesn't appear to work as designed. ... (More)
    Business Comments:
    (1/6/2017) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
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    • 10/24/2016
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    • 20160929-317EE-2147413556
    Incident Description: I purchased a Craftsman Lawn Tractor from Sears in Athens, TX and picked it up 7/29/16. The second time I mowed with it I was putting it up in the barn and I noticed dust rising and I park it on a rubber mat and it cut the mat. The blades were still turning ... (More)
    Business Comments:
    (10/7/2016) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling (800) 479-6351.
    • REPORT
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    • 6/17/2016
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    • 20160525-124E8-2147418313
    Incident Description: the gas tank in my lawn mower leaks gasoline
    Business Comments:
    (6/3/2016) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling (800) 479-6351.
    • REPORT
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    • 6/14/2016
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    • 20160509-362E5-1570629
    Incident Description: Caller stated that the riding mower overheated and melted the housing of the unit near the gas tank. He stated that the company replaced the housing of the unit but he is afraid that the incident might re-occur. Caller stated that the company should replace ... (More)
    Business Comments:
    (5/31/2016) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling (800) 479-6351.
    • REPORT
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    • 6/13/2016
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    • 20160417-5F893-2147420143
    Incident Description: Sears 46" riding lawn mower. When blade activation is moved to off the blades stop, but when I lift the box height adjustment the blades turn on. I purchased first one in Feb. 2015. Had this issue as well as mower stopped working so I returned the mower to ... (More)
    Business Comments:
    (5/20/2016) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling (800) 479-6351.
    • REPORT
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    • 8/17/2015
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    • 20150725-FBBFE-2147429963
    Incident Description: On 5/9/2015 the hose from the propane tank melted with fire coming from the end of it. This is a grill with an oven attached.This is a serious design defect that would place the hose next to sufficient heat to do this. Please issue a recall for these grills ... (More)
    Business Comments:
    (8/3/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 10/30/2014
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    • 20141008-62693-2147440288
    Incident Description: Craftsman lawn tractor DLT 3000. Model # 917.275821. Serial # 081505D004092. Fuel tank leaking at seam
    Business Comments:
    (10/16/2014) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 7/5/2013
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    • 20130612-9B301-2147455278
    Incident Description: After filling the weedwacker with the proper gas/oil mix, I started it and began using. Within 3-5 minutes, I noticed gas running out the back of the product and the engine was smoking where the gas hit the hot parts of the engine. I immediately turned it off ... (More)
    Business Comments:
    (6/20/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.

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