Search

  • Narrow Your Results By:

    Clear Filter
  • Showing 1 - 5 of 5 results.

    • REPORT
    • |
    • 11/22/2017
    • |
    • 20170619-3B18C-1672549
    Incident Description: Consumer is reporting that the front load washer has developed black mold which has an overwhelming odor. This mold started about 2 years ago she has cleaned it thoroughly but the mold only returns. She believes breathing this can present a serious health ... (More)
    Business Comments:
    (11/7/2017) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
    • |
    • 8/16/2016
    • |
    • 20160706-3AE39-1579957
    Incident Description: This consumer is reporting that her Kenmore Elite front loading washing machine purchased from Sears around June/July 2014 - She has followed all instructions such as cleaning, airing thus to prevent mold but still there is mold at the inner lining. She is ... (More)
    Business Comments:
    (8/2/2016) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
    • |
    • 4/9/2013
    • |
    • 20130204-068AC-2147459112
    Incident Description: While washing bedclothes, machine began making noise and then there was a loud bang and then repeated banging. The top had blown off from the cabinet of the machine and flew forward, but the electrical cord stopped its flight and left it dangling against the ... (More)
    Business Comments:
    (3/26/2013) This product was previously recalled. Please discontinue its use and review the recall notification here: http://www.cpsc.gov/en/Recalls/2013/LG-Recalls-Top-Loading-Washing-Machines-Due-to-Risk-of-Injury/
    • REPORT
    • |
    • 1/15/2013
    • |
    • 20121009-13678-1277860
    Incident Description: Caller purchased vacuum in 2004 and had no problems with it until Thursday, October 4th, 2012 when she was vacuuming and a spark then fire came from the bottom portion of the unit. When she saw fire she immediately unplugged the unit and then threw the ... (More)
    Business Comments:
    (12/31/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 3/13/2012
    • |
    • 20120220-E9703-2147469993
    Incident Description: While using my Sears Kenmore Progressive Canister Vacuum I noticed that the handle seemed to feel warmer than usual and the beater brush kept stopping when I was doing the carpet. I had recently changed the belt so I knew it couldn't be that. In about 5 ... (More)
    Business Comments:
    (2/29/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • Go to First Page (Disabled)
    • Go to Previous Page (Disabled)
    • [1]
    • Go to Next Page (Disabled)
    • Go to Last Page (Disabled)

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.