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    • REPORT
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    • 5/29/2019
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    • 20190506-B4CF2-2147381179
    Incident Description: At approximately 11:35pm on May 4, 2019, I was awaken to a loud crashing noise, followed by a crackling sound. I followed the crackling sound to my laundry room and found the lid to my washer had spontaneously shattered. We had the lid up because we had been ... (More)
    • REPORT
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    • 3/22/2019
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    • 20180703-591C5-1773930
    Incident Description: The submitter is reporting the dehumidifier as posing a fire hazard. There are burn damages to the prongs. For almost a month she had noticed a burn odor while the unit was on but she didn't realize the burn damages until last week. She contacted the firm ... (More)
    Business Comments:
    (3/7/2019) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
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    • 6/12/2017
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    • 20170308-450A8-1641353
    Incident Description: The consumer went to put a load to washer and when she opened the drawer where the detergent goes, she noticed black mold. Upon removing the containers for the detergent, bleach and softener she noticed more mold. She indicated that the drawer is filled with ... (More)
    Business Comments:
    (5/26/2017) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling (800) 479-6351.
    • REPORT
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    • 5/29/2013
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    • 20130410-3A6F2-1319883
    Incident Description: I know your time is as valuable as mine, but I appeal to you to make proactive my concerns about the above referenced. I enclose a copy of impersonal form letter received from Sears front and back. Also, I enclose my letters to [REDACTED] dated 4 January 13 ... (More)
    Business Comments:
    (5/14/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 2/21/2013
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    • 20130130-2190B-2147459294
    Incident Description: I bought a Sears Craftsman model 21833 table saw in 2010. Many of these saws, including mine, have a manufacturing defect (widely reported on woodworking web sites) that causes the blade to become significantly misaligned when the blade height is raised or ... (More)
    Business Comments:
    (2/6/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 4/12/2012
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    • 20120321-52AD2-2147469081
    Incident Description: I own a Sears Craftsman 10 inch compound miter saw model #137.212290. The saw was purchased from Sears on 12/11/2007. I only use the saw occasionally and it does not get any heavy use. On March 13, 2012, I was cutting some 2X4 lumber when the saw handle broke ... (More)
    Business Comments:
    (3/29/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
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