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    • REPORT
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    • 6/28/2013
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    • 20130606-0B729-2147455452
    Incident Description: Table Top exploded without known reason or stress being applied to product top. Manufacturer has admitted that it could have been manufacturing issue but was unwilling to help in replacement or further action to keep this from happening.
    Business Comments:
    (6/14/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 5/10/2013
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    • 20130415-D6A25-1321119
    Incident Description: Recently purchased metal outdoor swivel rocker. Today while sitting in the chair, the metal rods that hold the chair to the base snapped on each side sending me and the chair backwards. I hit my head on the deck railing and my left elbow on the deck. ... (More)
    Business Comments:
    (4/26/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 8/9/2012
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    • 20120711-DB9F1-2147465800
    Incident Description: on july 6,2012 my glass top patio table shattered into a million small pieces none bigger than a quarter.No one was on the patio at the time the table just exploded spontaneously.Thankfully no one was injured.The table was purchased 5 years ago from K mart ... (More)
    Business Comments:
    (7/26/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 10/27/2011
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    • 20110913-44118-1201175
    Incident Description: The consumer says his wife was reading by the table when the glass exploded. The consumer says the glass got on his wife but she was not injured. The consumer says he went online and saw several complaints about the same thing happening with this product. The ... (More)
    Business Comments:
    (10/13/2011) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 8/10/2011
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    • 20110707-D0118-1190462
    Incident Description: Consumer's son went to the back yard around noon and found out that the glass table shattered in thousand pieces (reason why unknown) Consumer feels that the glass table could pose a laceration hazard. Consumer called and explained incident to retail store’s ... (More)
    Business Comments:
    (7/27/2011) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
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