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    • REPORT
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    • 11/7/2018
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    • 20181008-141E9-2147385139
    Incident Description: My front load clothes washing machine continues to have the smell of mold and mildew after washing clothes. I have tried bleach, does not work; Clorox wipes on the inside seal, does not work; dryer sheets, does not work; removing the seal and cleaning it, ... (More)
    Business Comments:
    (10/24/2018) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling (800) 479-6351.
    • REPORT
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    • 10/7/2015
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    • 20150913-13125-2147428477
    Incident Description: On Saturday 12 September 2015 after comments from my wife[REDACTED] concerning the continued overheating of our clothes (too hot to touch at the end of the cycle) in our Sears HE 5T (with steam option) dryer I decided to clean the vent. This is something I do ... (More)
    There is 1 associated report
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    Associated Reports are a group of Reports submitted to CPSC about the same incident. For example, a person can submit updated information about an incident, resulting in two Reports. Or a witness or another family member can submit information about an incident already reported. When a search is done the primary Report will be listed in the search result along with a link to all of the other Associated Reports.
    Business Comments:
    (9/23/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 4/1/2013
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    • 20130304-AB3A4-2147458260
    Incident Description: Summer of 2011 my Kenmore dehmidifier was overheating. It smelled horrible and I think was very close to catching on fire, but I luckily smelled it and unplugged it. Obviously, the unit was literally toast. So, that fall I brought it to be recycled. I have my ... (More)
    Business Comments:
    (3/18/2013) This product has been recalled. Please refer to the recall notification for assistance. http://www.cpsc.gov/en/Recalls/2012/Sears-Recalls-Kenmore-Dehumidifiers-Due-to-Fire-and-Burn-Hazards/
    • REPORT
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    • 2/12/2013
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    • 20130111-7EAE6-2147459950
    Incident Description: I have a Sears Craftsman air compressor model 919-168700. It was purchased 10/7/04. It has only been lightly used by myself, and always stored/used in a garage. In early October 2012, I had it running in the garage, with the air hose out into my driveway. ... (More)
    Business Comments:
    (1/29/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
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