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    • REPORT
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    • 10/2/2014
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    • 20140910-2BAF8-2147441052
    Incident Description: At approximately 11:30pm on September 9, 2014, a loud pop and explosion was heard in the kitchen. It was discovered that the front glass in our oven had exploded, Kenmore model No. 790.97453804, serial No. VF00853619. Large pieces hung to door and small ... (More)
    Business Comments:
    (9/18/2014) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 4/2/2013
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    • 20130131-5BD08-1301016
    Incident Description: The consumer says that his wife was home with his two girls, His wife heard the oven po and was about 2 feet away from oven. Glass shattered all over the kitchen floor and hit her foot. The oven was on warmer at the time of incident. He says the inner glass ... (More)
    Business Comments:
    (3/20/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
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