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    • REPORT
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    • 4/12/2019
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    • 20190311-13741-1840207
    Incident Description: The caller states that the electrical wires at the bottom of his refrigerator delivered April 20th, 2017 are placed in a manner that causes them to rub against a metal foot that places undue stress on the wires which causes them to break. This is an ongoing ... (More)
    Business Comments:
    (3/29/2019) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
    • |
    • 2/15/2019
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    • 20190105-7F66F-2147383403
    Incident Description: On Christmas morning (December 25, 2018) while heating sweet buns in the Kenmore Elite (gas) oven ( Model No.. 790.3262) at a moderate temperature (275 degrees) the front glass panel of the oven door suddenly and without any warning shattered into hundreds of ... (More)
    Business Comments:
    (2/1/2019) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
    • |
    • 8/1/2018
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    • 20180710-CCBF8-1775596
    Incident Description: (07/09/08) The consumer was pre-heating the oven. An F10 error message came across. The consumer could not shut the product off. It had to be shut off at the breaker. The consumer stated that her husband took that back off of the stove and saw that there were ... (More)
    Business Comments:
    (7/18/2018) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
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