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    • REPORT
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    • 3/16/2015
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    • 20150219-7A67B-2147435244
    Incident Description: A rubber foot came off the bottom of my Sony Vaio laptop exposing 2 sharp edges. When using the laptop it scratched my leg causing a cut.
    Business Comments:
    (3/4/2015) Sony has contacted this customer to evaluate her product but has not been provided an opportunity to conduct an examination. That said, based on the limited information provided, Sony does not believe that the product in question creates an unreasonable risk ... (More)
    • REPORT
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    • 4/11/2014
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    • 20140320-9F603-2147446198
    Incident Description: Hello my name is [REDACTED] and I am writing to report the sony vaio vgnfs980 and it's battery the vgpbps2a as unsafe products. Shortly after purchasing my laptop it would overheat usually only turning my thighs red for a few minutes unless I wasn't able to ... (More)
    Business Comments:
    (4/10/2014) Sony has reviewed this report . From the limited information provided and after internal review, Sony does not believe that the product in question creates an unreasonable risk of injury or contains a defect which could pose a substantial product hazard. ... (More)
    • REPORT
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    • 9/30/2013
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    • 20130908-18F60-2147452208
    Incident Description: I bought the Sony Vaio VPCF115FM from Best Buy in July of 2009. The very first day I had the Vaio, I experienced overheating problems. After doing some research, “these notebook computers may overheat due to a potential malfunction of the internal temperature ... (More)
    Business Comments:
    (9/20/2013) Sony originally evaluated the product in question at our service facility on February 2, 2012. Although it appeared that the appropriate and needed BIOS update for this model unit had been installed by the customer on May 13, 2011, further evaluation of the ... (More)
    • REPORT
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    • 7/3/2012
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    • 20120611-C002B-2147466721
    Incident Description: Laptop runs so hot it leaves heat impressions on things around it (even with a cooling pad). The device gets so hot even after only a couple minutes that it burns the skin on my writs from typing. The computer screen turned blue and now has a black screen. I ... (More)
    Business Comments:
    (6/28/2012) This product appears to be covered by a Sony voluntary recall program previously announced. See http://esupport.sony.com/US/perl/support-info.pl?info_id=377. Customer contact information was not provided, so Sony is unable to contact customer for further ... (More)
    • REPORT
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    • 11/22/2011
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    • 20111030-95892-2147473821
    Incident Description: I own a Sony LCD Rear Projection TV. The Model # is KDF-50WE655 and it was manufactured November 2004. I noticed that there is a major problem where the Lamp for this TV melts the inside Plastics of the TV. This could have led to a fire, injury, or possible ... (More)
    Business Comments:
    (11/9/2011) Sony has reviewed this report . From the information provided and after internal review, Sony does not believe that the product in question creates an unreasonable risk of injury or contains a defect which could pose a substantial product hazard. Sony ... (More)
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