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    • REPORT
    • |
    • 10/3/2018
    • |
    • 20180414-3EB50-2147388622
    Incident Description: The strollers locking mechanism releases once the baby is placed inside of the stroller and it starts to re-collapse. I have tried to use it twice and this has happened and my husband has used it once and this has happened. Our concern it if it does this with ... (More)
    Business Comments:
    (10/3/2018) The consumer did contact Evenflo after she had a problem using her Vive travel system via email and the company responded, advising her she should call in to get guidance on assembly and use from our trained consumer services representatives. She did not ... (More)
    • REPORT
    • |
    • 9/26/2011
    • |
    • 20110902-B46E0-2147475689
    Incident Description: Our stroller was purchased in Feb, 2009. When we got the stroller out this spring, we noticed that it was very hard to stear and the one handed operation was in no way possible. After my husband examined the product, it was found that the rear wheels were ... (More)
    Business Comments:
    (9/23/2011) This consumer contacted the CPSC reporting dissatisfaction with ParentLink, Evenflo’s consumer resource center. Prior to her report to the CPSC, the consumer had contacted ParentLink to report bent or broken rear wheels on an Evenflo Journey stroller ... (More)
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