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    • REPORT
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    • 6/7/2017
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    • 20170511-FE064-2147401570
    Incident Description: We have a thermador oven that has had three failures . When you use the self clean feature on the oven the circuit boards over heat . The oven temperature continue to rise to the point of failure . The oven has heated to the point that it wiring has melted. I ... (More)
    • REPORT
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    • 5/9/2016
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    • 20160417-EC2DD-2147420142
    Incident Description: From control panel of Bosch dishwasher SHE44C07UC/22 melted
    Business Comments:
    (7/18/2016) BSH Home Appliances Corporation takes product safety issues very seriously. We investigate each incident reported to CPSC. The product involved in this report experienced an isolated component failure. We encourage our Bosch customers to contact Customer ... (More)
    • REPORT
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    • 1/15/2016
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    • 20151222-D974F-2147425602
    Incident Description: For 2 days before the dishwasher stopped working, we smelled mild burning when it was running, and the start button seemed to be warm. We kept a close eye on it. On the third evening, it wouldn't start when we tried to run it. It made a sound as if the motor ... (More)
    • REPORT
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    • 11/5/2015
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    • 20151009-6D00E-1522998
    Incident Description: Earlier models of the same Bosch series model dishwasher we have were recalled by CPSC order due to a fire hazard from an overheating relay on the control board PCB. The relay on our dishwasher overheated in a similar or identical mode and got so hot as to ... (More)
    • REPORT
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    • 8/25/2015
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    • 20150731-C50AC-2147429744
    Incident Description: My Thermador oven considered a high end appliance, was purchased in 2005 dollars. At 10 years of age the containment vessel is heat buckled and rusted thru in multiple locations. The compromised vessel bottom allows hot gases to escape containment. The ... (More)
    • REPORT
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    • 8/25/2014
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    • 20140730-56473-2147442436
    Incident Description: Smell of burning plastic came from dishwasher during use. Power connections in box at right front of Bosch dishwasher model SHV6803C/12 had melted the plastic wire nut and parts of the connecting wire. Bad connection was cut off and new connection was made ... (More)
    Business Comments:
    (8/25/2014) This consumer’s report involves the installation wiring connections, as clearly shown in the attached photos. The incoming power wire and its connections are the responsibility of the installer.
    (8/25/2014) If a repair becomes necessary on the incoming power wire and its connections, it is the responsibility of the repair technician to ensure that the connecting wires have not been degraded by previous overheating or other occurrence and are suitable for making ... (More)
    • REPORT
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    • 8/5/2014
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    • 20140710-AA4A9-2147442990
    Incident Description: Our Bosch Dishwasher, model SHU3326UC/U12 caught fire while we were not watching. It tripped the circuit breaker and the flame went out on it's own. We were very fortunate, since the unit was operating after we left home.
    Business Comments:
    (8/1/2014) The dishwasher in this report is one of those recalled (09-100) and the issue is that which the recall was done to avoid.
    • REPORT
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    • 2/20/2014
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    • 20140121-68C9F-2147447979
    Incident Description: My wife and I woke up one morning to an alarming sight in our kitchen. Our Bosch oven door had exploded sometime during the night. Glass from the front of the oven door and metal strips from the side of the door were strewn about the front of the oven on the ... (More)
    Business Comments:
    (2/11/2014) The incident in this report was caused by breakage of an oven door glass followed by the unusual release of supporting parts that fell out around the door, giving the appearance of an "explosion". No significant consumer hazard was created.
    • REPORT
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    • 2/12/2014
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    • 20140116-44FCA-2147448089
    Incident Description: My Bosch wall oven model HBN3420uc/01 has failed several times by engaging the broiler element. Two incidents have occurred where the broiler element remained on causing severe overheat >600 deg F temperature requiring the high temp safety switch to engage to ... (More)
    Business Comments:
    (2/10/2014) The situation described in this report is undesireable but is not a significant product hazard. The oven has built in safety limits and is built to operate up to self cleaning temperatures. The diagnoses reported by the consumer appears to be accurate and the ... (More)
    • REPORT
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    • 6/7/2013
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    • 20130515-39640-2147456080
    Incident Description: When using my thermador oven in the self-cleaning mode, the inside glass panel completely shattered. This was the second or third time that I had used the oven in this self-cleaning mode. The cleaning was at the 55 minute mark of a two-hour cleaning.
    Business Comments:
    (6/5/2013) The oven in this report experienced a random failure of the inner door glass. The outer glass remained intact. That occurrence does not identify a significant consumer hazard.
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