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    • REPORT
    • |
    • 3/7/2012
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    • 20120104-1AD18-1222971
    Incident Description: Consumer stated that the toilet paper she has been using has caused her to receive burns to her front side and backside area, she feels that all brands of these toilet paper contains toxic chemical [REDACTED]. She stated that her body area burns all the time ... (More)
    Product: Paper Products (1137)
    Product Description: single layer Toilet Paper
    Injury Info: Injury, Seen by Medical Professional
    Associated Report:
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    Associated Reports are a group of Reports submitted to CPSC about the same incident. For example, a person can submit updated information about an incident, resulting in two Reports. Or a witness or another family member can submit information about an incident already reported. When a search is done the primary Report will be listed in the search result along with a link to all of the other Associated Reports.
    Manufacturer / Importer / Private Labeler: KIMBERLY-CLARK CORP.
    Business Comments:
    (2/24/2012) Thank you for bringing this report about SCOTT® bathroom tissue to our attention. We are sorry for any distress this consumer experienced. Because the safety of our product is our number one priority, we have rigorous quality control practices in place when ... (More)
    • REPORT
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    • 7/11/2014
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    • 20140523-5D493-1405340
    Incident Description: I want to know what is happening with the toilet paper. It is causing extreme itching and bleeding, especially the more expensive ones. The cheap ones are not that bad but there is a problem with all of them that didn't used to be. Are they made in China? I ... (More)
    Product: Paper Products (1137)
    Product Description: Toilet Papers - Continella
    Injury Info: Injury, Seen by Medical Professional
    Manufacturer / Importer / Private Labeler: KIMBERLY-CLARK CORP.
    Business Comments:
    (7/10/2014) Thank you for notifying us about this report regarding COTTONELLE® Bath Tissue. Any concerns regarding the safety of Kimberly-Clark products are taken very seriously and investigated by an interdisciplinary team including safety and quality representatives. ... (More)
    • REPORT
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    • 3/6/2017
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    • 20170110-A3781-1621874
    Incident Description: I went grocery shopping for my 95 year old aunt, and she had paper towels on her list. I asked her what kind, and she said she heard of Viva towels. I bought two, and she only needed one, so she gave me the extra. While heating a pot of baked beans last ... (More)
    Product: Paper Products (1137)
    Product Description: Viva paper towels (sheets can be halved) Threw out the packaging, so can't provide a product code or number.
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: KIMBERLY-CLARK CORP.
    Business Comments:
    (2/23/2017) The safety of our products is our number one priority and we have rigorous quality control practices in place when manufacturing VIVA® paper towels. When this report was shared with us we reviewed our raw materials and processes and concluded that the product ... (More)
    • REPORT
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    • 3/21/2019
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    • 20190201-348E6-1830199
    Incident Description: The submitter is reporting the product for posing a health hazard. He believes the product has a toxic chemical that is causing a runny nose. He noticed a chemical odor while he was using a tissue. He first noticed the odor when he opened the first box, ... (More)
    Product: Paper Products (1137)
    Product Description: Facial Tissues (pack of 4)
    Injury Info: Injury, Level of care not known
    Manufacturer / Importer / Private Labeler: KIMBERLY-CLARK CORP.
    Business Comments:
    (3/19/2019) Thank you for notifying us about this report regarding Kleenex facial tissues. The safety and quality of our products is a priority. You can be confident that all components in our products have been evaluated and tested to ensure that they are of high ... (More)
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CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.