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    • REPORT
    • |
    • 1/21/2014
    • |
    • 20131226-E681F-2147448764
    Incident Description: I purchased a space heater Soleusair Model HGW-308R. The first one sparked and shorted out. The replacement sparked and then had flames coming out of it. I asked for a refund for this burned unit and a second one in my house and the company is not so far ... (More)
    Product: Portable Electric Heaters (348)
    Product Description: SoleusAir space heater Model: HGW-308R Flat panel micathermic heater case number with soleusAir [REDACTED]
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Soleus International Inc
    Business Comments:
    (7/17/2014) In December of 2013, we issue RA# 57355 for the customer to use to return the unit to us (and provided a shipping label) so that we can test the unit at our facility. The customer never returned their unit back to our warehouse. I have emailed the customer ... (More)
    • REPORT
    • |
    • 9/4/2015
    • |
    • 20150720-AE360-2147430134
    Incident Description: Purchased SoleusAir (portable air conditioner/dehumdifier / 60 pint) Model: HCB-P13HP-D, S/N 1005110103001400068, on 8/11/2014 from our local Fry's Electronics. On 7/02/2015, at approximately 7:30pm, we noticed a slight burning smell of melting plastic and ... (More)
    Product: Air Conditioners (381)
    Product Description: SoleusAir / portable A/C and Dehumidifier / 60 pint Model HCB-P13HP-D
    Injury Info: Injury, First Aid Received by Non-Medical Professional
    Manufacturer / Importer / Private Labeler: Soleus International Inc
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