Search

  • Narrow Your Results By:

    Clear Filter
  • Showing 1 - 4 of 4 results.

    • REPORT
    • |
    • 7/27/2018
    • |
    • 20180506-6AC37-2147388158
    Incident Description: The dehumidifier began tripping our GFCI outlet. It was not plugged into an extension cord or other. It was plugged into the GFCI directly.
    • REPORT
    • |
    • 11/6/2013
    • |
    • 20131001-61670-2147451321
    Incident Description: our dehumidifier was running for 5 months without collecting water, my husband and myself thought the other one was emptying it the whole time. My husband pulled the bucket out finally one day and the plastic inside was burned and melted, and the back of the ... (More)
    Business Comments:
    (2/14/2014) The Soleus Air dehumidifier detailed in this complaint is part of a product safety recall. If you have this unit or another model that you think may be affected by the recall, please unplug the unit and stop using it immediately and call the recall center at ... (More)
    • REPORT
    • |
    • 11/5/2013
    • |
    • 20130926-E3FE8-2147451499
    Incident Description: SoleusAIr GM-DEH-45-1 Dehumidifier Smelled of hot plastic and stopped removing water from the air. Unit was unusually hot to the touch. This hot plastic smell had been in the basement for several days before we made the connection that the Dehumidifier was ... (More)
    Business Comments:
    (2/14/2014) The Model involved in this complaint, GM-DEH-45-1, is part of a CPSC product recall. For more details on the recall or if you have this unit, please unplug your unit and immediately call 866-853-2802 or visit www.GreeDehumidifierRecall.com.
    • REPORT
    • |
    • 7/29/2013
    • |
    • 20130708-7B271-2147454439
    Incident Description: Soleusair GM-DEH-45-1 dehumidifier, manufacturing date 12/25/2011 has stopped working. The unit is overheating and does not produce water. Concern - fire hazard. This unit is included in Gree STOP SALE notice.
    Business Comments:
    (7/23/2013) According to the information listed on this report, the mention dehumidifier does appear to be part of the stop sale notice that has been issued for certain Soleus Air model dehumidifiers. Since the initial report does not contact information for the ... (More)
    (10/18/2013) Based on the details provided, the customer's unit is a part of the Gree dehumidifier recall. Since the customer asked not to have their contact details revealed, I cannot contact them to inform them. The customer should stop using their unit and contact ... (More)
    • Go to First Page (Disabled)
    • Go to Previous Page (Disabled)
    • [1]
    • Go to Next Page (Disabled)
    • Go to Last Page (Disabled)

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.