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    • REPORT
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    • 2/21/2019
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    • 20181203-308C3-2147384003
    Incident Description: SoleusAir powered by Gree model: gl-deh-70eip-6 Compressor unit overheated, melted plastic casing and produced smoke. Once smoke was discovered, unit was unplugged and unit disposed. There is no recall for this specific unit.
    • REPORT
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    • 10/7/2015
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    • 20150911-C1DEC-2147428509
    Incident Description: This unit was being used to dehumidify my basement. I have been using this unit for approximately 1.5 years without issues with it constantly running 24/7. Just today when I went downstairs into the basement, I had smelled an electrical burning smell. After ... (More)
    • REPORT
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    • 5/21/2014
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    • 20140428-AD186-2147445018
    Incident Description: I was using the product to dehumidify my basement. I had turned it on and went downstairs after it had been running for about 1.5 hours, and I smelled something electrical burning. I determined that the smell was coming from the dehumidifier, so I turned it ... (More)
    Business Comments:
    (7/17/2014) I contacted the customer on 07/16/2014 to ask if they still had the unit and find out if their issue has been resolved. If not, I will assist in processing a return through us directly.
    (5/13/2014) Gree Electric Appliances, Inc. of Zhuhai (“Gree”) takes all reports of dehumidifier incidents very seriously and encourages all consumers to comply with the terms of the recall notice available at ... (More)
    • REPORT
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    • 10/21/2013
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    • 20130912-913D9-2147452058
    Incident Description: Fire. Dehumidifier was being used to reduce humidity in approx 780 square foot apt.
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