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    • REPORT
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    • 3/6/2019
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    • 20190109-368DA-1823272
    Incident Description: Caller is reporting that her washer vibrates violently when it starts the spin cycle. Caller stated that she was turning off the unit when it bounced and hit her underarm/shoulder. She stated that her arm and front of her shoulder still hurts from the ... (More)
    • REPORT
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    • 2/7/2018
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    • 20170921-BCBE3-2147397305
    Incident Description: We purchased a Samsung top loader washer two years ago and within the last 3-4 months have been noticing black flakes on our laundry; the total cost of the washer at the time of purchase was $1,279.98, plus the extended warranty of $249.99. We have run the ... (More)
    • REPORT
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    • 7/28/2016
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    • 20160706-EC2C4-2147417234
    Incident Description: On November 9, 2015, we purchased an entire kitchen suite of Samsung appliances including a French door refrigerator, microwave oven, dishwasher and electric range. After only a few months, the refrigerator's ice maker no longer worked and I had to contact ... (More)
    • REPORT
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    • 3/6/2014
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    • 20140123-D9A06-1383516
    Incident Description: 08/12/2012- The consumer stated that she was cooking on the range and using the oven for about an hour. When she tried to turn off the left front side burner, she received an electric shock from the range’s knob. Immediately after, she heard a loud sound that ... (More)
    • REPORT
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    • 8/5/2013
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    • 20130714-1C655-2147454178
    Incident Description: Today I heated a cup a coffee for 30 seconds and while opening the door to get the cup I noticed that the door stuck, as if it were too big for the opening. Because this was odd, I touched the glass turntable and burned my finger. The glass NEVER gets hot, ... (More)
    • REPORT
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    • 10/14/2011
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    • 20110908-407B5-1200437
    Incident Description: The consumer stated that his cellular phone was in his pocket when it overheated, burned his left leg and the hairs on leg. The consumer describes his burns as first degree. The phone was in a plastic protective case was in a plastic protective case at the ... (More)
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    Associated Reports are a group of Reports submitted to CPSC about the same incident. For example, a person can submit updated information about an incident, resulting in two Reports. Or a witness or another family member can submit information about an incident already reported. When a search is done the primary Report will be listed in the search result along with a link to all of the other Associated Reports.
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