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    • REPORT
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    • 6/29/2018
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    • 20180309-25202-2147389427
    Incident Description: I was woken up in the middle of the night by a cracking sound in my TV. The screen looked distorted and all of a sudden I could smell smoke and it appeared the TV screen then went back. When I turned the light on in my room I could see smoke pouring out of ... (More)
    • REPORT
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    • 2/12/2018
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    • 20180121-F1431-2147393514
    Incident Description: Samsung Front Loading Washer Model # WF50K7500AV/A2 & Dryer Model # DV45K6500EV/A3 -June 26, 2017 (four months after purchase) the washer shook violently, burned a spot on our wood floor, the washer had to be held shut in order to lock for the wash cycle to ... (More)
    • REPORT
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    • 2/23/2017
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    • 20170112-586E5-2147408146
    Incident Description: I purchased a Samsung 8000 55 inch TV on 1/6. Out of the box the TV came with a bad remote. I called Samsung support and they said that they would send me a new remote, however it could take up to 20 days. The TV is useless without the remote. I went ahead ... (More)
    • REPORT
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    • 1/17/2017
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    • 20161118-99C85-1608673
    Incident Description: (11/14/2016) The consumer turned the oven on to preheat to 350 degrees. She was getting a pan out of the cupboard. She heard a pop. The pop was the glass on the door of the oven. The glass on the exterior of the oven door had shattered. Nothing was in the ... (More)
    • REPORT
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    • 10/28/2016
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    • 20161005-AC398-2147412312
    Incident Description: Turned on the Television and saw a black patch on bottom left corner touching the bezel along with off color and horizontal lines. Attempted the self diagnostic feature of the smart TV to no avail. 5 minutes later the smell of plastic burning prompted me to ... (More)
    • REPORT
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    • 10/24/2016
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    • 20160929-59D88-2147413529
    Incident Description: Over the last several weeks have had issues with our Samsung washing machine purchased Dec 2012. It has been shaking violently during any spin cycle. After watching the evening news noted there have been reports of similar events also resulting in the machine ... (More)
    • REPORT
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    • 8/27/2014
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    • 20140804-39409-2147442311
    Incident Description: I used the ice dispenser for a glass of lemonade. As I was drinking I noticed something hard in my mouth that shouldn't be in lemonade. It was a small piece of plastic. I inspected the ice dispenser on the refrigerator and found the plastic had broken off of ... (More)
    • REPORT
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    • 6/7/2011
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    • 20110314-42639-1170747
    Incident Description: the microwave oven started to operate without being programmed. consumer cancelled operation. the unit was hot.
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