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    • REPORT
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    • 9/25/2019
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    • 20190903-1417A-2147377891
    Incident Description: Purchased a Samsung Top-Loading Washer (Model WA5471ABW/XAA) about 5 years ago. It is part of the Samsung Recall for the top part of the machine exploding while in use. While that is a problem, the bigger issue is with the level of mold inside the machine. ... (More)
    • REPORT
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    • 3/9/2017
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    • 20170120-8F778-2147407832
    Incident Description: My Samsung 6-series Smart-HDTV was on and I left the room to take a phone call. I heard my dog start barking frantically from the other room and also heard a weird popping sound. I returned to the living room (where the TV was) and saw sparks shooting out of ... (More)
    • REPORT
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    • 11/22/2016
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    • 20161028-7AB9D-2147411601
    Incident Description: My Samsung washing machine falls under the current issue being resolved with Samsung. I've registered my washer with Samsung. Samsung's website recommends using the delicate setting when washing clothes and it also states no incidents have been reported using ... (More)
    • REPORT
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    • 11/17/2015
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    • 20151017-4F56F-2147427448
    Incident Description: I was sleep and I smelled smoke and I woke up and my charger was on fire and the plastic was melting and the wires were exposed
    Business Comments:
    (10/26/2015) Samsung encourages consumers with any concerns about our products to contact us directly at pl@sta.samsung.com or by phone at 877-268-2121. We follow up on all incidents reported about our products on the CPSC's database when contact information is available ... (More)
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