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    • REPORT
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    • 3/19/2019
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    • 20190218-B1B6B-2147382636
    Incident Description: Rival brand tea kettle had same issue as those that were recalled but different model number. Mine is model MK-17P13B2 purchased at WalMart. The heating element exploded spraying hot water around
    Business Comments:
    (3/4/2019) Please contact the Walmart Customer Service Hotline at 1.800.925.6278. Provide the Walmart Item number 81308402120 when calling, so that they can better assist you.
    • REPORT
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    • 12/6/2018
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    • 20181010-81DBD-2147385091
    Incident Description: I got the rival slow cooker model rv-700bl as a Christmas gift a few years back & it's never worked correctly, more intermittently. I have a small family, so we don't use such a large slow cooker offen. In the past, I have tried contacting Walmart as their ... (More)
    Business Comments:
    (2/5/2019) Please contact the Walmart Customer Service Hotline at 1.800.925.6278. Be certain to provide the call center with the CPSC report number so that they can better assist with the issue.
    • REPORT
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    • 11/26/2018
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    • 20181008-36C84-2147385142
    Incident Description: Rival brand Hot Water electric heating pot model #17P13B2. Button presses down to start heat. Intermittent Problem: the button (lever) does not always pop up when water boils. All the water boils out and unit stays in on position. I received the product as a ... (More)
    Business Comments:
    (11/8/2018) Please contact the Walmart Customer Service Hotline at 1.800.925.6278 and provide the with the details of this incident. Please use item number 553482293 to identify the product”
    • REPORT
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    • 10/23/2018
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    • 20180923-643CA-2147385396
    Incident Description: I was using a Rival Popcorn Popper Kitchen Appliance (model #RV-932) and the product began to smoke, burning the unpopped seeds in the bottom interior of the appliance. This product also produced enough heat to melt the clear plastic cover and had jammed and ... (More)
    • REPORT
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    • 7/26/2018
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    • 20180428-0266C-2147388315
    Incident Description: This failure (cord breakage and arcing) was observed in a "Rival" brand "Steam Iron" model:ES280 which was sold through Walmart stores.. but any clothes iron with this "360° Pivoting Cord" design will have this flaw. A quick survey online of clothes irons for ... (More)
    Business Comments:
    (7/12/2018) Please contact 1800-925-6278 and provide the details of this incident, along with any identifying marks on the unit.
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