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    • REPORT
    • |
    • 4/17/2019
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    • 20190307-A46E9-1838783
    Incident Description: Caller reported that the top load washer was in use, it had completed the cycle he tried to open the lid which seemed to have been pressurized. In opening the glass lid it exploded shattering glass pieces that projected to his face and body. Caller stated ... (More)
    Business Comments:
    (4/3/2019) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
    • |
    • 9/21/2015
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    • 20150827-37825-2147428932
    Incident Description: My Kenmore Elite washing machine exploded. During the spin cycle, there was a catastrophic failure of the attachment between the top and the base. The top flew off (staying connected only by a few hoses) and the entire machine continued to spin around, ... (More)
    Business Comments:
    (9/4/2015) This product has been recalled. Please refer to the recall notification for assistance. http://www.cpsc.gov/en/Recalls/2013/LG-Recalls-Top-Loading-Washing-Machines-Due-to-Risk-of-Injury/
    • REPORT
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    • 5/6/2013
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    • 20130412-D7AAF-2147457022
    Incident Description: my wife was washing some clothes when she heard a loud noise coming from the washroom she went to check and the washer was shaking and moving all over the floor. she tried to hold the washer from pulling the supply lines and the electrical cord from the ... (More)
    Business Comments:
    (4/22/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 8/12/2011
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    • 20110721-8426C-2147476979
    Incident Description: clothes dryer began to smell like it was burning, smoke noted. several days later opened dryer and it was full of burnt lint. kenmore elite oasis 110.67082600
    Business Comments:
    (8/1/2011) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
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