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    • REPORT
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    • 7/27/2017
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    • 20170213-74191-1632745
    Incident Description: (01/31/2017) The consumer stated that there was a chemical plastic burning smell. The consumer opened the door to the dishwasher but could not see anything. The consumer called a friend who looked at the unit and saw that the control panel had melted. The ... (More)
    Product: Dishwashers (214)
    Product Description: dishwasher
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (7/14/2017) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling (800) 479-6351.
    • REPORT
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    • 6/21/2017
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    • 20170415-B7474-2147404346
    Incident Description: My Kenmore dishwasher was running when I smelled something electrical burning. I heard sizzling and snapping and when I went to investigate, flames were shooting out from the front right of the control panel. I tried to cancel, but nothing happened so I ran ... (More)
    Product: Dishwashers (214)
    Product Description: Kenmore dishwasher...model 665.17389300, ser. FR3106279, color black
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (6/7/2017) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling (800) 479-6351.
    • REPORT
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    • 3/28/2016
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    • 20160210-99785-1554748
    Incident Description: This consumer is reporting her smooth top electric range oven, purchased February 2006 in Rhode Island. The caller had no problems with the unit until February 4th, 2016 when she placed a turkey in the oven, set it at 350 degrees then after only fifteen ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: Electric range oven
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (3/14/2016) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
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    • 10/16/2015
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    • 20150923-0A5AA-2147428142
    Incident Description: While running, a fire started inside the control panel of our Kenmore Elite 665.139 dishwasher generating noxious toxic fumes. We cut the electrical power at the circuit breaker. I unscrewed and opened the door where the control electronics are housed to ... (More)
    Product: Dishwashers (214)
    Product Description: Kenmore Elite 665.139 in Stainless Steel
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (10/1/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 6/16/2015
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    • 20150524-FA9A6-2147432680
    Incident Description: Electric range top does not turn off. Unit sparks when plugged in.
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: Kenmore Electric Range flat top stainless steel
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (6/2/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 4/15/2014
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    • 20140324-01DCA-2147446093
    Incident Description: Kenmore range model # 790.95662102 We had an issue with our Kenmore range which, if we had not been paying attention, would have absolutely resulted in a fire. My wife was cooking a cake in the range, on bake @ 350 degrees. After 15 minutes notice smoke in ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: Electric Range
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (4/1/2014) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 9/9/2013
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    • 20130731-086E2-2147453571
    Incident Description: I purchased a Kenmore Electric Stove from Sears in August of 2007. On July 30, 2013, at approximately 11:15 p.m., I heard a noise in the kitchen, when I went to check what happened I discovered that the glass on the oven door had shattered and there was glass ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: Kenmore Electric Stove. The information I have is from the receipt, 22-96423, KM SC RAD
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (8/23/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 10/9/2012
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    • 20120914-C014F-2147463743
    Incident Description: Electric Range (Model: 790.9611340A, SN: VF71427193) experiences same issues associated with recall: Release # 09-333 Frigidaire and Kenmore Smooth top Electric Ranges Recalled Due to Fire Hazard". Front left burner stays on after switch is turned to the ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: Kenmore Electric Range, Model 790.9611340A, SN: VF71427193
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (9/24/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 6/12/2012
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    • 20120509-F1E41-1247870
    Incident Description: On 5/6/2012 the consumer had used her stove approximately around 6p.m. that evening. After settling down that night she and her husband heard a loud explosion downstairs. When they went to inspect they saw that the glass door to the stove had shattered. The ... (More)
    Product: Ranges or Ovens, Not Specified (281)
    Product Description: Stove
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (5/29/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 12/19/2011
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    • 20111126-C194A-2147472975
    Incident Description: Our Kenmore oven door shattered all over the entire kitchen floor. We contacted Sears and they said that because the stove was slightly over 1 year old that we would be responsible for the repair. We had a repairman out and replaced the glass at OUR expense. ... (More)
    Product: Ranges or Ovens, Not Specified (281)
    Product Description: Kenmore Stainless Stove
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (12/9/2011) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
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