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    • REPORT
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    • 7/25/2018
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    • 20180426-1DCFD-2147388339
    Incident Description: Worx WG507 12 Amp 2-Speed Electric Blower/Vac/Mulcher We purchased this product through a third party on Amazon. We experienced three shocks in one use of the item. The company does not want to take responsibility for their product. Worx company. There is ... (More)
    • REPORT
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    • 10/26/2016
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    • 20160629-2E31C-1579073
    Incident Description: Consumer stated that blower/vac/mulch product gave him an electric shock in his hands causing him to drop it on the ground. (3/2016) He contacted the manufacturer through email and they responded that he should use a rubber glove when using the product. He ... (More)
    • REPORT
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    • 6/9/2016
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    • 20160510-21C70-2147419622
    Incident Description: On Monday, May 9, 2016, I plugged in my Worx 24 Amp "Power Tank" rechargeable (lead acid type) battery (for a lawnmower) in for recharging. I have owned this product since September, 2013. It normally takes several hours to charge. In any event, on this date ... (More)
    Business Comments:
    (5/24/2016) At Positec / WORX we categorically understand the importance of customer and product safety. It is understood thru the customer’s comments there was no “abuse” to the product however, to fully evaluate this particular customer concern we would appreciate the ... (More)
    • REPORT
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    • 4/29/2015
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    • 20150408-54F20-2147433899
    Incident Description: I have a WorX electric chain saw which on several occasions would not shut off the chain when the power trigger was released, This has happened several times, usually lasting only a few seconds but the last time lasting for over 5 minutes. The safety bar to ... (More)
    Business Comments:
    (5/13/2015) Customer contacted WORX via email on 4/8/15 and reported a problem with performance of a WG202 hedge trimmer and not a chainsaw. The Worx agent had one email exchange with the consumer. After receiving the CPSC report, I personally emailed the consumer and ... (More)
    • REPORT
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    • 1/29/2014
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    • 20140105-43165-2147448460
    Incident Description: The on-off switch on my Worx WG650 Electric Snow Thrower is designed to be a dead-man style switch with two levers that can be actuated by either the left or right hand. The unit is supposed to shut off whenever you let go of the handles and requires the ... (More)
    Business Comments:
    (1/24/2014) As of 1/20/14, Positec has worked with the customer and rectified the report of incident.
    • REPORT
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    • 8/22/2011
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    • 20110729-85B7B-2147476730
    Incident Description: The product is a Worx battery operated line trimmer (generically called a weed eater). It has a finger switch in the handle and a safety button that by design must be pressed first. However, this particular unitt suddenly stopped running. I turned it upside ... (More)
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