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    • REPORT
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    • 8/26/2016
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    • 20160804-E4EC2-2147415345
    Incident Description: My wife had a battery Pack connected to a Sony CD player. One day the battery pack exploded and started emitting fumes. I immediately called Sony to report the incident and their response was to tell me to dump the battery pack in the garbage. I told them ... (More)
    Business Comments:
    (8/19/2016) Sony has reviewed this report. After internal review, Sony does not believe that the product in question creates an unreasonable risk of injury or contains a defect which could pose a substantial product hazard. Sony engineers have previously identified this ... (More)
    • REPORT
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    • 5/21/2015
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    • 20150408-61E18-1477994
    Incident Description: Rechargable battery pack incorporates two cells (3.7 volts each). One cell distended causing the plastic pattery pack to crack open Research shows this "exploded battery cell" is happening to man NP-EX110's owners. I've found over nine other consumers with ... (More)
    Business Comments:
    (5/11/2015) Sony has reviewed this report. From the limited information provided and after internal review, Sony does not believe that the product in question creates an unreasonable risk of injury or contains a defect which could pose a substantial product hazard. Sony ... (More)
    • REPORT
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    • 12/22/2014
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    • 20141129-11BC0-2147438432
    Incident Description: I was using my Sony Flip laptop 15 inch as a tablet and felt severe burning sensation on my left palm. I immediately realized it was laptop over heating which had burnt my hand. I pushed the laptop out of my hand and saw my palm burnt. I have reported the ... (More)
    Business Comments:
    (12/8/2014) Sony has contacted this customer to evaluate his product but has not been provided an opportunity to conduct an examination. That said, based on the limited information provided, Sony does not believe that the product in question creates an unreasonable risk ... (More)
    (1/12/2015) After further investigation with the customer and evaluating the product in question, Sony has determined that the product in question does not create an unreasonable risk of injury or contain a defect which could pose a substantial product hazard.
    • REPORT
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    • 10/21/2014
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    • 20140928-A1E3B-2147440573
    Incident Description: while Sony DVD player was recharging some battery component inflated and split open the case.
    Business Comments:
    (10/8/2014) Sony has reviewed this report. From the limited information provided and after internal review, Sony does not believe that the product in question creates an unreasonable risk of injury or contains a defect which could pose a substantial product hazard. Sony ... (More)
    • REPORT
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    • 6/19/2014
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    • 20140528-B9F8F-2147444130
    Incident Description: For background, the product cited is a case for an action camera. Action cameras are designed to be used in a variety of sports and outdoor applications, including bicycling. Sony, the manufacturer, sells a variety of accessories including a handlebar mount ... (More)
    Business Comments:
    (6/10/2014) Sony has contacted this customer to evaluate his product but has not been provided had an opportunity to conduct an examination. That said, based on the information provided, Sony does not believe that the product in question creates an unreasonable risk of ... (More)
    • REPORT
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    • 6/5/2014
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    • 20140513-C1D2D-2147444572
    Incident Description: While charging our Sony DVP-FX820 portable DVD player, the battery pack (NP-FX110) inside the battery case swelled up and split the battery case open along one side. The battery was also very hot at the time that the battery case split open. I disconnected ... (More)
    Business Comments:
    (5/27/2014) Sony has reviewed this report. From the limited information provided and after internal review, Sony does not believe that the product in question creates an unreasonable risk of injury or contains a defect which could pose a substantial product hazard. Sony ... (More)
    • REPORT
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    • 4/28/2014
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    • 20140406-2CA8D-2147445700
    Incident Description: Sony DVD Player battery pack NP-FX110 swelled up on one side and burst open - while the DVD player was being used, while being connected to its charger. The battery pack got very hot during the time of the incident.
    Business Comments:
    (4/24/2014) Sony has reviewed this report. From the limited information provided and after internal review, Sony does not believe that the product in question creates an unreasonable risk of injury or contains a defect which could pose a substantial product hazard. Sony ... (More)
    • REPORT
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    • 4/11/2014
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    • 20140320-9F603-2147446198
    Incident Description: Hello my name is [REDACTED] and I am writing to report the sony vaio vgnfs980 and it's battery the vgpbps2a as unsafe products. Shortly after purchasing my laptop it would overheat usually only turning my thighs red for a few minutes unless I wasn't able to ... (More)
    Business Comments:
    (4/10/2014) Sony has reviewed this report . From the limited information provided and after internal review, Sony does not believe that the product in question creates an unreasonable risk of injury or contains a defect which could pose a substantial product hazard. ... (More)
    • REPORT
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    • 3/14/2014
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    • 20140219-4318B-2147447135
    Incident Description: While my friend was watching a movie on a portable DVD player, the battery swelled up and cracked open the housing, identically to the existing report on this product at www.saferproducts.gov/ViewIncident/1351022 The DVD player, Sony model DVP-FX810, was ... (More)
    Business Comments:
    (2/27/2014) Sony has reviewed this report. From the limited information provided and after internal review, Sony does not believe that the product in question creates an unreasonable risk of injury or contains a defect which could pose a substantial product hazard. Sony ... (More)
    • REPORT
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    • 3/10/2014
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    • 20140212-C62A9-2147447293
    Incident Description: I was using my new Sony Vaio Pro SVP13215PXB Laptop while it was plugged in and in about 15 minutes it overheated causing a large red-hot inflammation on my lap.
    Business Comments:
    (2/21/2014) After further investigation with the customer and evaluating the product in question, Sony has determined that product in question does not create an unreasonable risk of injury or contain a defect which could pose a substantial product hazard.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.